Gratitude Inc banner
Gratitude Inc logo

TRAVEL ACCOUNT

Gratitude Inc
37 Views
1 day ago

TRAVEL ACCOUNT

1-21 Year(s)
₱ 25 - ₱ 30K p.m
Manila (Pasig)
Manila (Pasig)

Job Description

Key Skills

BPO Skills

4 candidate(s) have already applied for this Job. Apply now


NOW HIRING: TSR – TRAVEL ACCOUNT


Build Your Career in Travel, Hospitality & Technology!


We’re looking for 10–15 Travel Support Representatives (TSRs) to join an exciting Travel & Hospitality campaign! If you have customer service experience, technical aptitude, and an interest in AI-powered workflows, this could be your next career opportunity.


JOB DETAILS


Position: Technical Support Representative (TSR) – Travel Account

Location: Pasig

Work Setup: Hybrid

Campaign: Travel / Hospitality

Channels: Voice, Chat & Email

Salary: Up to ₱30,000

Headcount: 10–15

Start Date: TBA


QUALIFICATIONS



  • At least 1 year of experience in a customer-facing support role

  • BPO or non-BPO experience is accepted

  • Strong verbal and written English communication skills

  • Must have good technical aptitude

  • Able to read, understand, and work with technical codes

  • Comfortable handling multiple support channels: Voice, Chat & Email

  • Experience working with or understanding AI workflows is an advantage

  • Customer-focused, adaptable, and willing to learn new technologies

  • Willing to work in a hybrid setup in Pasig


YOUR RESPONSIBILITIES



  • Provide technical and customer support to travelers and clients

  • Assist customers through voice, chat, and email

  • Troubleshoot and resolve technical or account-related concerns

  • Interpret technical codes and information to identify issues

  • Follow established troubleshooting procedures and AI-supported workflows

  • Provide accurate, timely, and professional resolutions

  • Document customer interactions and maintain accurate case records

  • Deliver an excellent customer experience throughout every interaction


WHY JOIN?


Competitive salary up to ₱30,000

Hybrid work setup

Travel & Hospitality campaign

Voice + Chat + Email

AI-powered workflows

Opportunity to develop your technical and customer service skills

10–15 available slots


READY FOR YOUR NEXT CAREER MOVE?


If you're a customer support professional with technical aptitude and you're ready to work in an innovative Travel & Hospitality campaign, this is your opportunity!


Send your updated resume and apply now!


Limited slots available — secure your spot today!


Role

Customer Service Executive

Timings

Flexible (Permanent)

Industry

BPO

Work Mode

Work from office

Process

Semi-Voice

Functional Area

ITES / BPO / Customer Service

Note: Myglit doesn't charge any money from candidates. If you have been asked to pay money to get this job then report to us immediately at support@myglit.com.

Recruiter profile

Millicent Ogega

Recruiter - Gratitude Inc

NA, kenya

0+ Followers

500+ Posts

Interview Tips

  • Giving the VNA round?
  • What are the most important skills you acquired as a Soft Skills/VNA trainer?
  • How would you handle an irate customer?

Get the Best Jobs
on your Fingertips

Similar Jobs

2 - 8 Year(s)

Customer Management customer service analyst Customer oriented

₱ 30 - ₱ 35K p.m

Manila, Philippines

1 - 14 Year(s)

Call Center BPO Voice Process International Call Centre

₱ 22 - ₱ 24K p.m

Manila, Philippines

1 - 2 Year(s)

Japanese bilingual Advertising Search Engines

₱ 115 - ₱ 121K p.m

Manila, Philippines

10 - 20 Year(s)

CISCO Firewall LAN/WAN

Confidential

Manila, Philippines

2 - 3 Year(s)

Microsoft Azure iPaaS Solution Platform as a Service Providers (PaaS)

₱ 65 - ₱ 100K p.m

Manila, Philippines

Company logo

Customer support

Gratitude Inc

1 - 2 Year(s)

good communication skills Strong Communication Skills (Verbal and Written))

Confidential

Manila, Philippines

0 - 21 Year(s)

Cantonese Collections Process BPO Voice Process

₱ 80 - ₱ 87.15K p.m

Manila, Philippines

0 - 1 Year(s)

Customer Service General customer service Excellent Communication, Customer Service and Empathy Skills

₱ 25 - ₱ 28K p.m

Manila, Philippines

1 - 19 Year(s)

GDS Inbound BPO BPO Voice Process

₱ 25 - ₱ 30K p.m

Manila, Philippines

1 - 8 Year(s)

SQL SQL Server SQL Design

₱ 20 - ₱ 60K p.m

Manila, Philippines