TRAVEL ACCOUNT

Gratitude Inc

293 Views

3 weeks ago

TRAVEL ACCOUNT

1-21 Year(s)

₱ 25 - ₱ 30K p.m

Manila (Pasig)

Job Description

Key Skills

BPO Skills

15 candidate(s) have already applied for this Job. Apply now

NOW HIRING: TSR – TRAVEL ACCOUNT

Build Your Career in Travel, Hospitality & Technology!

We’re looking for 10–15 Travel Support Representatives (TSRs) to join an exciting Travel & Hospitality campaign! If you have customer service experience, technical aptitude, and an interest in AI-powered workflows, this could be your next career opportunity.

JOB DETAILS

Position: Technical Support Representative (TSR) – Travel Account

Location: Pasig

Work Setup: Hybrid

Campaign: Travel / Hospitality

Channels: Voice, Chat & Email

Salary: Up to ₱30,000

Headcount: 10–15

Start Date: TBA

QUALIFICATIONS

At least 1 year of experience in a customer-facing support role
BPO or non-BPO experience is accepted
Strong verbal and written English communication skills
Must have good technical aptitude
Able to read, understand, and work with technical codes
Comfortable handling multiple support channels: Voice, Chat & Email
Experience working with or understanding AI workflows is an advantage
Customer-focused, adaptable, and willing to learn new technologies
Willing to work in a hybrid setup in Pasig

YOUR RESPONSIBILITIES

Provide technical and customer support to travelers and clients
Assist customers through voice, chat, and email
Troubleshoot and resolve technical or account-related concerns
Interpret technical codes and information to identify issues
Follow established troubleshooting procedures and AI-supported workflows
Provide accurate, timely, and professional resolutions
Document customer interactions and maintain accurate case records
Deliver an excellent customer experience throughout every interaction

WHY JOIN?

Competitive salary up to ₱30,000

Hybrid work setup

Travel & Hospitality campaign

Voice + Chat + Email

AI-powered workflows

Opportunity to develop your technical and customer service skills

10–15 available slots

READY FOR YOUR NEXT CAREER MOVE?

If you're a customer support professional with technical aptitude and you're ready to work in an innovative Travel & Hospitality campaign, this is your opportunity!

Send your updated resume and apply now!

Limited slots available — secure your spot today!

Role

Customer Service Executive

Timings

Flexible (Permanent)

Industry

BPO

Work Mode

Work from office

Process

Semi-Voice

Functional Area

ITES / BPO / Customer Service

Note: Myglit doesn't charge any money from candidates. If you have been asked to pay money to get this job then report to us immediately at support@myglit.com.

Millicent Ogega

Recruiter - Gratitude Inc

NA, kenya

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