Travel CSR - Airlines Account - Wipro Cebu
Job Description
Key Skills
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Travel CSR - Airlines Account - Wipro Cebu - College Grad & Undergrad Accepted - Onsite*
Company: Wipro - Leading Global BPO
Location: Cebu - 100% Onsite (WFO)
Account: Premium Airlines / Travel Account
Setup: Full-Time / Shifting Schedule
Overview:
Wipro Cebu mass hiring for Premium Travel Account! Great for candidates with excellent English and passion for travel.
Responsibilities:
- Assist with flight bookings, modifications, cancellations
- Handle travel inquiries professionally
- Resolve customer issues efficiently
- Document interactions accurately
- Meet quality and CSAT targets
Qualifications:
*Option 1: College Graduates*
- College Graduate - 4 months BPO exp welcome
- C1 level English required - Close to American accent
*Option 2: Undergraduates*
- Completed at least 2nd year college - No failing subjects
- At least 6 months BPO exp required
- Good to excellent English comms
Additional:
- Willing to work 100% onsite in Wipro Cebu
- Willing for Airlines / Travel account
- Amenable to shifting schedule, can start ASAP
Benefits:
- Competitive Package
- Career Growth & Promotion
- Supportive Work Culture
- Paid Training
Role
Account Manager
Timings
Rotational Shifts (Permanent)
Industry
BPO
Work Mode
Work from office
Process
Voice
Functional Area
ITES / BPO / Customer Service
Note: Myglit doesn't charge any money from candidates. If you have been asked to pay money to get this job then report to us immediately at support@myglit.com.
Interview Tips
- Giving the VNA round?
- What are the most important skills you acquired as a Soft Skills/VNA trainer?
- How would you handle an irate customer?
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