Gratitude Inc logo
GRATITUDE INC
APAC · AFRICA · U.S.A

Travel CSR - Airlines Account - Wipro Cebu

255 Views 3 weeks ago
Experience 1–10 Year(s)
₱
Salary ₱ 25 – 26K p.m
Location NA
Be the first to apply for this job

Job Description

Travel CSR - Airlines Account - Wipro Cebu - College Grad & Undergrad Accepted - Onsite*


Company: Wipro - Leading Global BPO

Location: Cebu - 100% Onsite (WFO)

Account: Premium Airlines / Travel Account

Setup: Full-Time / Shifting Schedule


Overview:

Wipro Cebu mass hiring for Premium Travel Account! Great for candidates with excellent English and passion for travel.


Responsibilities:

- Assist with flight bookings, modifications, cancellations

- Handle travel inquiries professionally

- Resolve customer issues efficiently

- Document interactions accurately

- Meet quality and CSAT targets


Qualifications:


*Option 1: College Graduates*

- College Graduate - 4 months BPO exp welcome

- C1 level English required - Close to American accent


*Option 2: Undergraduates*

- Completed at least 2nd year college - No failing subjects

- At least 6 months BPO exp required

- Good to excellent English comms


Additional:

- Willing to work 100% onsite in Wipro Cebu

- Willing for Airlines / Travel account

- Amenable to shifting schedule, can start ASAP


Benefits:

- Competitive Package

- Career Growth & Promotion

- Supportive Work Culture

- Paid Training

Key Skills

6 Skills
Inbound BPO BPO Voice Process International Call Centre BPO Operations Call centre voice Call Center experience

Role Specifications

Role
Account Manager
Timings
Rotational Shifts (Permanent)
Industry
BPO
Work Mode
Work from office
Process
Voice
Functional Area
ITES / BPO / Customer Service

Similar Jobs

View all
Gratitude Inc logo

About Company

Gratitude Inc
Employer

Gratitude Inc is a global company with presence across APAC, Africa, and USA. We are known for our people, innovation and customer focused approach.

Norman Bogonko
Recruiter - Gratitude Inc
★★★★★ 5.0
Location NA, kenya
Network 6+ Followers
Activity 500+ Posts
View Profile

Interview Tips

Curated for this role
Guide
Giving the VNA round?
What are the most important skills you acquired as a Soft Skills/VNA trainer?
How would you handle an irate customer?
Explore Interview Guide →
Mobile App

Get the Best Jobs

Right on your fingertips with instant alerts

Search more jobs by Gratitude Inc