Gratitude Inc logo
GRATITUDE INC
APAC · AFRICA · U.S.A

(URGENT HIRING) MULTILINGUAL – KHMER (CAMBODIA) | ₱60,946–₱113,346 + ₱20K SIGN-ON BONUS | ONSITE – QUEZON CITY

13 Views 11 hours ago
Experience 0–30 Year(s)
₱
Salary ₱ 60.95 – 113.35K p.m
Location Manila (Eastwood quezon city, Fairview Quezon City)
2 candidate(s) already applied

Job Description

WE ARE HIRING!


MULTILINGUAL – KHMER (CAMBODIA) | ₱60,946–₱113,346 + ₱20K SIGN-ON BONUS | ONSITE – QUEZON CITY


Work Setup: Onsite in Quezon City
Work Schedule: Shifting/Night Shift
Salary: ₱60,946–₱113,346 (Negotiable)
Sign-On Bonus: ₱20,000 + Incentives

Availability: ASAP


JOB QUALIFICATIONS

  • Open to candidates with or without BPO experience.
  • Speak fluently and spontaneously in the Khmer language.
  • Use the language effectively in a professional environment.
  • Understand complex and extended conversations, including implied meanings.
  • Working knowledge of English is needed; training and client systems are in English.
  • The primary language for customer interaction remains the languages specified in the table.
  • Previous collections experience is highly preferred but not required.
  • Understanding of the Order-to-Cash (O2C) process is highly preferred but not required.
  • Candidate must be able to work in the Philippines with a valid working visa.
  • Also accepts Temporary Resident Visa for non-Filipino applicants.
  • Eligible to work in the Philippines and available to start ASAP.


LANGUAGE SKILLS

  • Fluent in Khmer.


RESPONSIBILITIES

  • Handle inbound and outbound customer interactions professionally through phone, chat, email, or other support channels.
  • Provide customer support in English and Khmer.
  • Assist customers with account-related inquiries, service requests, billing concerns, product information, and general support needs.
  • Resolve customer concerns efficiently while delivering a positive customer experience.
  • Communicate information clearly, accurately, and professionally across different cultures and customer backgrounds.
  • Document customer interactions accurately using company systems and tools.
  • Meet quality, productivity, attendance, and customer satisfaction goals.
  • Build trust and customer loyalty through exceptional service and problem-solving.
  • Perform other duties as assigned to support business and operational needs.


BENEFITS

  • Company events
  • Free parking
  • Health insurance
  • Life insurance
  • Paid training
  • Promotion to permanent employee

Key Skills

2 Skills
english Khmer

Role Specifications

Role
Customer Care Officer
Timings
Night Shift (Permanent)
Industry
BPO
Work Mode
Work from office
Process
Semi-Voice
Functional Area
ITES / BPO / Customer Service

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About Company

Gratitude Inc
Employer

Gratitude Inc is a global company with presence across APAC, Africa, and USA. We are known for our people, innovation and customer focused approach.

Dorcas Paul
Recruiter - Gratitude Inc
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