URGENT HIRING: OPERATIONS SUPERVISOR (TELCO ACCOUNT)
Gratitude IncURGENT HIRING: OPERATIONS SUPERVISOR (TELCO ACCOUNT)
Job Description
Key Skills
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Makati (Alphaland) | Onsite | Graveyard Shift
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THE ROLE:
We're looking for a hands-on Operations Supervisor to lead a dynamic team in a fast-paced Telco environment. You'll be driving performance, coaching agents, and ensuring service excellence—all while keeping the energy high and the metrics higher.
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WHAT WE NEED FROM YOU (Non-Negotiable):
· At least 6 months of SUPERVISORY or TEAM LEAD experience
· Solid BPO + TELCO background (you know the industry inside out)
· Proven experience handling a team of agents (numbers matter!)
· Strong coaching, escalation management, and reporting skills
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Interested? Send us a message with your resume
⏳ Slots are limited—this won't stay open long
Role
Account Manager
Timings
Night Shift (Permanent)
Industry
BPO
Work Mode
Work from office
Process
Semi-Voice
Functional Area
ITES / BPO / Customer Service
Note: Myglit doesn't charge any money from candidates. If you have been asked to pay money to get this job then report to us immediately at support@myglit.com.
Interview Tips
- Giving the VNA round?
- What are the most important skills you acquired as a Soft Skills/VNA trainer?
- How would you handle an irate customer?
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