URGENT HIRING – OUTBOUND SALES LEADER (MANAGER)
Job Description
Key Skills
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URGENT HIRING – OUTBOUND SALES LEADER (MANAGER)
Account/Program: Norwegian Cruise Line Holdings
Site: MOA
Work Setup: Onsite
Shift: Shifting Schedule — 11 PM onwards, B&M
Start Date: ASAP
Salary: ₱130,000–₱160,000
Position Overview
We are looking for an experienced Outbound Sales Leader/Manager to lead and manage a sales-focused BPO team. The role involves driving sales performance, developing team members, implementing operational strategies, and ensuring business targets are achieved.
Key Responsibilities
• Lead and manage a team of sales specialists
• Drive outbound sales performance and achievement of targets
• Coach, mentor, and develop team members
• Oversee sales processes, performance, and operational activities
• Develop and implement short- to medium-term strategies
• Ensure policies, processes, and standards are properly implemented
• Support complex projects and process improvements
• Manage employee lifecycle activities within the team
• Serve as a subject-matter expert and decision-maker for the account
Qualifications
• 2–3 years of experience as an Operations Manager (OM) or Senior Operations Manager (SOM)
• Must have experience managing an Outbound Sales account in a BPO/contact center environment
• Strong leadership, coaching, and people-management experience
• Experience driving sales performance and operational results
• Strong understanding of BPO operations and sales processes
• Willing to work onsite in MOA
• Willing to work shifting schedules, including 11 PM onwards
Important: Former employees of Teleperformance are not eligible for rehire, either directly or through a third party.
Pre-Screening Details
Please provide:
• Total BPO Experience:
• Outbound Sales Experience:
• Operations Manager Experience:
• Last Drawn Salary:
• Expected Salary:
Role
Sales Manager
Timings
Flexible (Permanent)
Industry
BPO
Work Mode
Work from office
Process
Voice
Functional Area
ITES / BPO / Customer Service
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