URGENT! Senior Developer for Service Now - Hybrid in Pasig

Gratitude Inc

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1 day ago

URGENT! Senior Developer for Service Now - Hybrid in Pasig

5-8 Year(s)

Manila (Pasig)

Job Description

Key Skills

Servicenow developer Bachelor's Degree

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Gratitude Inc. is a professional HR Tech Recruitment firm specializing in recruiting permanent, contract, and temporary positions for the world's top companies. Our base is in India, the Philippines, Malaysia, and Africa. We are a direct sourcing partner Company for various BPOs, offshore and onshore.

Job Title: Senior Developer-Service Now

Shift: Day shift (8 am to 5 pm)

Work set up: Hybrid (3x / week onsite)

Location: ADB office, Ortigas, Pasig

Max Budget: 90K

Required years of relevant experience: 5 years

Start date: ASAP

Role Summary:

Responsible for developing, coordinating, and architecting all activities related to the development of ServiceNow, including integration with existing applications and third-party solutions, that support the Empower@ADB initiative.
This includes identifying and troubleshooting any application issues, resolving or escalating them as needed.
Additionally, She/he will assist in gathering requirements, building business cases, and estimating effort for enhancements of existing solutions.
She/he will work closely with the Project Manager/ Team/Platform Lead and reports to the designated senior International Staff and/or senior National staff.

Qualifications:
Bachelor's degree
Over 5 years of hands-on experience in developing and implementing solutions on the ServiceNow platform, with a strong focus on AppEngine and integration protocols.
Proven experience in designing and implementing ServiceNow applications, enhancing user experience, and aligning solutions with business requirements.
Skilled in building complex custom applications, including designing and implementing advanced workflows, forms, and integrations to address unique organizational needs.
Solid understanding and application of Agile methodologies, including experience with Scrum or Kanban frameworks, ensuring efficient development cycles and continuous delivery.
Good analytical and problem-solving skills and advanced technical knowledge with the capacity to:
Collaborate effectively within cross-functional teams to develop and deploy scalable solutions.
Identify and propose innovative, practical solutions to complex technical challenges.
Lead process improvement initiatives to optimize workflows and enhance platform performance.
Share expertise and mentor team members to build technical capabilities across the development group.
Strong verbal and written communication skills to interact effectively with stakeholders, translate business requirements into technical solutions, and present ideas and updates clearly.
A proactive mindset for learning and keeping up with platform upgrades, best practices, and emerging ServiceNow capabilities to ensure solutions remain robust, secure, and future-proof.

To apply, please send your updated resume here or via email at isay@gratitudephilippines.com. Ensure to answer the screening questions.

Further details will be discussed once shortlisted and invited for an interview. Our recruitment team will reach out to you via WhatsApp/Viber or a phone call once shortlisted.

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Role

Database Development & Administration

Timings

Day Shift (Permanent)

Industry

BPO

Work Mode

Hybrid

Functional Area

IT Software/Hardware

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