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GRATITUDE INC
APAC · AFRICA · U.S.A

US Healthcare Business Analyst – IT/BPO Professionals | Hybrid

27 Views 38 minutes ago
Experience 5–8 Year(s)
₱
Salary ₱ 52 – 73K p.m
Location Manila - Taguig, Davao, Cebu Central Visayas
5 candidate(s) already applied

Job Description

Job title: IT Business Analyst
Work setup: Hybrid in Taguig/ Cebu/Davao
Work schedule: Flexible to work on a shifting schedule if business asks (weekends, night shift, holidays)"
Salary budget: PHP 52,000 to 73,000 package
Start date: ASAP
Headcount: 1

Qualifications:

Required:
• Graduate or Master’s Degree with 5 years in Information Technology, Computer science Engineering with at least 2+ years in US healthcare (CPO/BPO, payer, provider, or health tech).
• Experience working on IT, digital transformation, or business process improvement projects.
• Experience in Agile and Waterfall methodologies.
• Exposure to cross-functional and stakeholder management activities.
• Excellent storytelling and presentation skills; ability to engage clients, executives, and technical audiences.

Preferred:

• PMP, PRINCE2, Agile / Scrum Certifications, ITIL and Lean Six Sigma.
• Familiarity with productizing AI/ML and agentic systems in healthcare operations.
• Data analytics and reporting experience.
• Change management exposure.
• Process automation experience.

Recruitment Process:

• Validation
• Zwayam profile creation
• HR Interview
• Hiring Manager Interview
• Onboarding

Screening notes:

• Highest educational attainment:
• Years of experience in Information Technology or Computer science Engineering
• Years of US Healthcare experience
• Years of experience in IT, digital transformation, or business process improvement projects
• How much is your last drawn salary?
• What are your salary expectations?
• Current location and preferred site to work (Taguig/ Cebu/Davao)
• Are you amenable to working on a hybrid setup with a shifting schedule?
• Can you start immediately once hired?

Key Skills

7 Skills
Information technology Business Process Digital Transformation Bachelor's Degree master degree US Healthcare account IT and computer engineering courses

Role Specifications

Role
Business Analyst
Timings
Flexible (Permanent)
Industry
BPO
Work Mode
Work from office
Process
Voice
Functional Area
IT Software/Hardware

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About Company

Gratitude Inc
Employer

Gratitude Inc is a global company with presence across APAC, Africa, and USA. We are known for our people, innovation and customer focused approach.

Ismail Idowu
Recruiter - Gratitude Inc
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