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GRATITUDE INC
APAC · AFRICA · U.S.A

US Healthcare Support Specialist (Appointment Scheduling & Billing)

806 Views 2 weeks ago
Experience 0–4 Year(s)
₱
Salary ₱ 20 – 25K p.m
Location Manila (Taguig, Makati)
3 candidate(s) already applied

Job Description

WORK SETUP: Shifting Schedule

Role Overview:
Support a US Healthcare account by managing appointment scheduling and handling billing inquiries. You will be the primary point of contact for patients and healthcare providers.

Key Responsibilities:

  • Schedule and confirm patient appointments.

  • Address billing inquiries and resolve discrepancies.

  • Coordinate with healthcare providers and insurance companies.

  • Maintain accurate patient records.

Qualifications:

  • Min. 6 months BPO experience preferred.

  • Experience in healthcare/medical accounts is a plus.

  • Excellent communication and problem-solving skills.

  • Must be based in Metro Manila (Taguig/Makati only). Out-of-range locations will be declined.

Why Join?

  • Php 25,000 package.

  • Night Differential + Performance bonuses.

Key Skills

2 Skills
Care and Health Services Customer Service

Role Specifications

Role
Billing Agent
Timings
Rotational Shifts (Permanent)
Industry
BPO
Work Mode
Work from office
Process
Voice
Functional Area
ITES / BPO / Customer Service

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About Company

Gratitude Inc
Employer

Gratitude Inc is a global company with presence across APAC, Africa, and USA. We are known for our people, innovation and customer focused approach.

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Recruiter - Gratitude Inc
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