US Telco &US healthcare account/west McKinley, Taguig city
Gratitude IncUS Telco &US healthcare account/west McKinley, Taguig city
Job Description
Key Skills
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*Customer Service Representative
*Location:* West McKinley, Taguig City
*Job Description:*
Handle inbound calls, emails, and chats for US Telco and Healthcare clients. Assist customers with billing inquiries, technical support, claims, and member services while ensuring quality and compliance.
*Qualifications:*
- At least High School Graduate
- Excellent English communication skills, both verbal and written
- Computer literate and comfortable with multiple systems
- Willing to work on-site, shifting schedule including weekends and holidays
- BPO experience is an advantage but not required
*Benefits:* HMO, paid training, government-mandated benefits, career growth opportunities.
Role
Customer Service Executive
Timings
Rotational Shifts (Permanent)
Industry
BPO
Work Mode
Work from office
Process
Voice
Functional Area
ITES / BPO / Customer Service
Note: Myglit doesn't charge any money from candidates. If you have been asked to pay money to get this job then report to us immediately at support@myglit.com.
Interview Tips
- Giving the VNA round?
- What are the most important skills you acquired as a Soft Skills/VNA trainer?
- How would you handle an irate customer?
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