USRN QA Specialist – Non-Voice
Job Description
Key Skills
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USRN QA Specialist – Non-Voice
Job Title: USRN QA Specialist (Non-Voice)
Account: El Paso & Hartford Account
Work Setup: Hybrid / TWFH
Work Schedule: Shifting
Salary: PHP 60,000 package (Fixed and non-negotiable)
Location: Philippines – BGC Taguig, Cebu, Davao, or Clark, Pampanga
Start Date: ASAP
Headcount: 1
Job Overview
We are looking for an experienced USRN QA Specialist to join our team and support our El Paso & Hartford Account. The ideal candidate is a licensed USRN with a strong clinical background, Utilization Review/Utilization Management experience, and proven Quality Assurance experience in a BPO/CPO setting.
Qualifications
Active USRN license
At least 1 year of bedside nursing experience
1–2 years of BPO/CPO Utilization Review (UR) or Utilization Management (UM) experience
At least 1 year of Quality Assurance (QA) experience
Strong attention to detail and analytical skills
Excellent communication and documentation skills
Willing to work on a shifting schedule
Willing to work in a Hybrid/TWFH setup
Willing to report to any of the available sites: BGC Taguig, Cebu, Davao, or Clark, Pampanga
Recruitment Process
Validation
Talkpush Profile Creation
HR Interview
Hiring Manager Interview
Onboarding
Pre-Screening Questionnaire
Interested candidates are requested to complete the screening questionnaire below:
Questionnaire: https://myglit.com/lateral/cref/8603af9245
Screening Questions
Please prepare the following information:
Current Location:
Preferred Work Site: BGC Taguig / Cebu / Davao / Clark, Pampanga
Do you have an active USRN license?
Yes / No
Validity Date:
Years of Bedside Nursing Experience:
Years of Utilization Review/Utilization Management Experience:
Years of QA Experience:
Last Drawn Salary:
Salary Expectation:
Notice Period:
Are you willing to accept the PHP 60,000 fixed and non-negotiable package?
Yes / No
Important: Only candidates who meet the qualifications and are willing to accept the fixed salary package will be considered.
Role
Philippines Registered Nurse
Timings
Rotational Shifts (Permanent)
Industry
BPO
Work Mode
Hybrid
Process
Voice
Functional Area
ITES / BPO / Customer Service
Note: Myglit doesn't charge any money from candidates. If you have been asked to pay money to get this job then report to us immediately at support@myglit.com.
Interview Tips
- Giving the VNA round?
- What are the most important skills you acquired as a Soft Skills/VNA trainer?
- How would you handle an irate customer?
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