USRN Team Leader – Utilization Management
Job Description
Key Skills
29 candidate(s) have already applied for this Job. Apply now
Philippines | Temporary WFH | Shifting | ASAP
Lead Healthcare Operations With Your Clinical Expertise
We’re hiring an experienced USRN Team Leader with strong Utilization Management experience and proven people leadership. If you’re ready to move beyond individual contributor work and lead healthcare operations, this is an opportunity to grow your impact.
Eligibility
* Active USRN license — any mainland U.S. state
* 2–3+ years of BPO/CPO Utilization Management experience
* 1+ year of people-management, Team Lead, or supervisory experience
* Strong communication, coaching, and leadership skills
* Willing to work shifting schedules
What You’ll Do
* Lead and support Utilization Management teams
* Coach team members and drive performance
* Monitor quality, productivity, and operational targets
* Address escalations and support issue resolution
* Identify performance gaps and drive continuous improvement
Why This Role?
* ₱60,000 fixed package
* Temporary WFH setup
* Site options across BGC Taguig, Cebu, Davao, and Clark, Pampanga
* Opportunity to combine your USRN + UM + leadership expertise
* Immediate hiring
Ready to Lead?
Submit your latest updated resume for consideration.
Make sure your CV clearly reflects your active USRN license, Utilization Management experience, and people-management/leadership background.
Role
Account Manager
Timings
Rotational Shifts (Permanent)
Industry
BPO
Work Mode
Work from office
Process
Voice
Functional Area
ITES / BPO / Customer Service
Note: Myglit doesn't charge any money from candidates. If you have been asked to pay money to get this job then report to us immediately at support@myglit.com.
Interview Tips
- Giving the VNA round?
- What are the most important skills you acquired as a Soft Skills/VNA trainer?
- How would you handle an irate customer?
Similar Jobs
Customer service representative
Gratitude Inc0 - 1 Year(s)
₱ 20 - ₱ 25K p.m
Cebu Central Visayas, Philippines
CSR Insurance Account voice -EXL Cebu
Gratitude Inc1 - 20 Year(s)
₱ 20 - ₱ 25K p.m
Cebu Central Visayas, Philippines
Disputes Specialist - International Consumer Banking
Gratitude Inc1 - 17 Year(s)
₱ 25 - ₱ 35K p.m
Cebu Central Visayas, Philippines
Clinical Service Desk Analyst (CSDA)
Gratitude Inc1 - 11 Year(s)
₱ 38.5 - ₱ 44.5K p.m
Cebu Central Visayas, Philippines
Join Our High Priority Banking Account – Apply Today!
Gratitude Inc0 - 2 Year(s)
Confidential
Cebu Central Visayas, Philippines
CSR -Insurance Account -EXL Cebu
Gratitude Inc1 - 26 Year(s)
₱ 18 - ₱ 20K p.m
Cebu Central Visayas, Philippines
CSR Healthcare account -Cebu
Gratitude Inc0 - 12 Year(s)
₱ 18 - ₱ 23K p.m
Cebu Central Visayas, Philippines
CSR -Travel Account EXL cebu
Gratitude Inc1 - 16 Year(s)
₱ 25 - ₱ 28K p.m
Cebu Central Visayas, Philippines
CUSTOMER SERVICE REPRESENTATIVE
Gratitude Inc0 - 1 Year(s)
Confidential
Cebu Central Visayas, Philippines
Retail Support Associate
Gratitude Inc0 - 5 Year(s)
₱ 13 - ₱ 15K p.m
Cebu Central Visayas, Philippines

