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GRATITUDE INC
APAC · AFRICA · U.S.A

USRN Team Leader – Utilization Management

911 Views 5 days ago
Experience 2–6 Year(s)
₱
Salary Confidential
Location Cebu Central Visayas, Davao, Pampanga
94 candidate(s) already applied

Job Description



Philippines | Temporary WFH | Shifting | ASAP

Lead Healthcare Operations With Your Clinical Expertise

We’re hiring an experienced USRN Team Leader with strong Utilization Management experience and proven people leadership. If you’re ready to move beyond individual contributor work and lead healthcare operations, this is an opportunity to grow your impact.

Eligibility

* Active USRN license — any mainland U.S. state
* 2–3+ years of BPO/CPO Utilization Management experience
* 1+ year of people-management, Team Lead, or supervisory experience
* Strong communication, coaching, and leadership skills
* Willing to work shifting schedules

What You’ll Do

* Lead and support Utilization Management teams
* Coach team members and drive performance
* Monitor quality, productivity, and operational targets
* Address escalations and support issue resolution
* Identify performance gaps and drive continuous improvement

Why This Role?

* ₱60,000 fixed package
* Temporary WFH setup
* Site options across BGC Taguig, Cebu, Davao, and Clark, Pampanga
* Opportunity to combine your USRN + UM + leadership expertise
* Immediate hiring

Ready to Lead?

Submit your latest updated resume for consideration.

Make sure your CV clearly reflects your active USRN license, Utilization Management experience, and people-management/leadership background.

Key Skills

4 Skills
people Management Utilization Management USRN License Team Leader/ Supervisor

Role Specifications

Role
Account Manager
Timings
Rotational Shifts (Permanent)
Industry
BPO
Work Mode
Work from office
Process
Voice
Functional Area
ITES / BPO / Customer Service

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About Company

Gratitude Inc
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Gratitude Inc is a global company with presence across APAC, Africa, and USA. We are known for our people, innovation and customer focused approach.

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Recruiter - Gratitude Inc
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