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GRATITUDE INC
APAC · AFRICA · U.S.A

USRN Training Specialist (Hartford Account) | Non-Voice

356 Views 2 weeks ago
Experience 1–7 Year(s)
₱
Salary ₱ 58 – 60K p.m
Location NA
80 candidate(s) already applied

Job Description

Job Title: USRN Training Specialist

Account: Hartford Account
Compensation: PHP 60,000 Fixed Package + Full Benefits
Work Setup: Hybrid / Temporary WFH | Shifting Schedule
Locations: BGC Taguig | Cebu | Davao | Clark, Pampanga
Headcount: 2 (Immediate Hiring)

Empower Clinical Teams with the Hartford Account
Are you an active USRN passionate about adult learning, coaching, and clinical operations? We are seeking two USRN Training Specialists to drive instruction for our flagship Hartford Account. Combine your Utilization Management experience and teaching talent to facilitate high-impact onboarding, sharpen clinical skills, and build top-tier healthcare teams.

Core Responsibilities
Training Facilitation: Lead comprehensive classroom and virtual instruction for new hires covering Utilization Management workflows and clinical guidelines.
Curriculum & Knowledge Transfer: Translate complex US healthcare standards into structured, digestible learning modules and practical exercises.
Performance Coaching: Evaluate trainee progress during onboarding and nesting, offering targeted feedback and coaching to guarantee floor readiness.

What We Look For
Required Credentials:
Active USRN License (Any US State or Territory) with unencumbered status.

Required Experience:
1 to 2 years of direct Utilization Management (UM) experience in a BPO or CPO environment.
1+ year of dedicated training or teaching experience (academe, clinical instruction, or corporate training background accepted).

Only 2 openings available. Click Apply Now to fast-track your application and transition into clinical leadership!



Key Skills

5 Skills
USRN Utilization Management USRN Trainer trainer Healthcare Trainer

Role Specifications

Role
Training Manager
Timings
Flexible (Permanent)
Industry
Health/Fitness/Wellness
Work Mode
Temporary WFH
Process
Non-Voice
Functional Area
ITES / BPO / Customer Service

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Gratitude Inc
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Gratitude Inc is a global company with presence across APAC, Africa, and USA. We are known for our people, innovation and customer focused approach.

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