USRN Training Supervisor (El Paso Account)_TWFH | PRIORITY
(Base Location for WFH)
(Base Location for WFH)
Job Description
Key Skills
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Job title: USRN Training Supervisor
Account: El Paso Account
Work setup: Temporary WFH
Work schedule: Flexible to work on a shifting schedule if business asks (weekends, night shift, holidays)
Salary budget: PHP 73,000 to 80,000 package
Location: All locations in the Philippines (BGC Taguig, Cebu, Davao and Clark, Pampanga)
Start date: ASAP
Headcount: 1
Qualifications:
• Active USRN license
•.Experience in effective knowledge transfer using Kirkpatrick Learning Effectiveness; teaching credentials or certification a plus.
• At least 1-2 years of relevant trainer experience in BPO/CPO
• With experience managing or leading a team
• Strong clinical background in orthopedics, emergency room, intensive care, neurology, occupational medicine or rehabilitation useful. 3. At least 2 years of recent & pertinent clinical/hospital or similar experience.
• Clinical Subject Matter Expertise with the use of technical and professional knowledge and skills to accomplish results related to the process handled.
• Knowledgeable in Medical/Clinical Summary Writing. The manner of narrating clinical picture consistent with a standard format of documentation per client format and jurisdictional requirement covering critical elements of narrative from subjective, objective, assessment, treatment planning.
• State Specific Evidence-Based Guidelines or Client Proprietary Guidelines familiarity with the appropriate evidence-based guidelines used or client proprietary guidelines in coming up with a clinical decision related to a treatment, diagnosis, or health condition.
• Clinical Decision-Making skills with ability to make sound clinical decision concisely after considering various available information and
courses of action consistent with jurisdictional clinical guidelines or client mandated guidelines.
Certificate/Credentials:
• USRN (Any state)
Recruitment Process:
• Validation
• Zwayam profile creation
• HR Interview
• Hiring Manager Interview
• Onboarding
Screening notes:
• Current location and preferred site to work
• Do you have an active USRN license? Provide the validity date
• Do you have experience in Kirkpatrick Learning?
• Years of experience as a Trainer/ Training Supervisor
•Years of supervisory or managerial experience:
• How much is your last drawn salary?
• What are your salary expectations?
• Can you start immediately once hired?
Role
US Registered Nurse
Timings
Flexible (Permanent)
Industry
BPO
Work Mode
Work from Home
Process
Voice
Functional Area
ITES / BPO / Customer Service
Note: Myglit doesn't charge any money from candidates. If you have been asked to pay money to get this job then report to us immediately at support@myglit.com.
Interview Tips
- Giving the VNA round?
- What are the most important skills you acquired as a Soft Skills/VNA trainer?
- How would you handle an irate customer?
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