Vietnamese Support Specialist - Open to Foreign Nationals with TRV

Gratitude Inc

206 Views

4 days ago

0-12 Year(s)

₱ 70 - ₱ 80.15K p.m

Job Description

Key Skills

Vietnamese Fluent in Vietnamese and English Order to Cash Vietnamese Language

2 candidate(s) have already applied for this Job. Apply now

Vietnamese Support Specialist - Open to Foreign Nationals with TRV

ABOUT THE ROLE:

We are urgently hiring Vietnamese Bilingual CSRs to support our Vietnamese-speaking customers. This role is perfect for fluent Vietnamese speakers who want to build a career in customer service.

WHAT YOU WILL DO:

- Support customers in Vietnamese and English through phone, chat, and email

- Assist with inquiries, billing concerns, service requests, and account-related issues

- Provide excellent customer experience and resolve issues efficiently

- Accurately document all customer interactions in company systems

- Collaborate with internal teams to deliver customer-focused solutions

- Meet targets for quality, productivity, and customer satisfaction

QUALIFICATIONS:

- Native or Fluent in Vietnamese with strong professional communication skills

- Conversational English - training and systems are in English

- No BPO experience required - fresh graduates are welcome to apply

- Experience in Collections or Order-to-Cash (O2C) is a plus but not required

- Must be eligible to work in the Philippines

- Foreign nationals with valid Temporary Resident Visa (TRV) are welcome to apply

SKILLS:

- Customer service oriented with attention to detail

- Strong communication, problem-solving, and time-management skills

- Able to work collaboratively in a fast-paced environment

BENEFITS:

- Competitive salary package and growth opportunities

- Supportive and collaborative work culture with training and development

- Opportunity to work on meaningful customer and business solutions

Role

Account Manager

Timings

Rotational Shifts (Permanent)

Industry

BPO

Work Mode

Work from office

Process

Voice

Functional Area

ITES / BPO / Customer Service

Note: Myglit doesn't charge any money from candidates. If you have been asked to pay money to get this job then report to us immediately at support@myglit.com.

Norman Bogonko

Recruiter - Gratitude Inc

NA, kenya

5+ Followers

500+ Posts

View Profile

Interview Tips

Giving the VNA round?
What are the most important skills you acquired as a Soft Skills/VNA trainer?
How would you handle an irate customer?

Get the Best Jobs
on your Fingertips

Confidential

Manila, Philippines

Details