Gratitude Inc logo
GRATITUDE INC
APAC · AFRICA · U.S.A

We're Hiring: Technical Writer

13 Views 16 hours ago
Experience 3–5 Year(s)
₱
Salary Confidential
Location Manila (Taguig)
4 candidate(s) already applied

Job Description

Job Description

‎

‎We are looking for an experienced Technical Writer to join our team!

‎The Technical Writer will be responsible for creating, developing, and maintaining clear, accurate, and user-friendly technical documentation for IT software and systems. The role involves preparing API documentation, documenting SaaS and cloud-based products, and collaborating with technical teams to ensure documentation is accurate, accessible, and aligned with business requirements.

‎

‎Job Qualifications Required:

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‎Bachelor's degree in English, Technical Communication, Journalism, Computer Science, Information Technology, Engineering, or a related field.

‎3–5 years of experience in IT Technical Writing.

‎Knowledge of API documentation tools.

‎Familiarity with IT software used for technical writing.

‎Able to work Hybrid in any of these locations Taguig, Cebu, Clark, Pampanga, or Davao City

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‎Desired:

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‎Experience in the US healthcare industry.

‎Experience documenting SaaS or cloud-based products.

‎Familiarity with Agile/Scrum methodologies.

‎Understanding of UX writing principles.

‎Experience with knowledge management systems.

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‎Certifications (Plus):

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‎Certified Professional Technical Communicator (CPTC).

‎ICAgile Certified Professional (ICP).

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‎Interested applicants are encouraged to apply!

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‎If you have the required technical writing experience and are ready to start ASAP, we'd love to hear from you. Apply now and become part of our team!

Key Skills

3 Skills
US Healthcare IT Technical Writing IT Software

Role Specifications

Role
Customer Service Executive -Technical
Timings
Flexible (Permanent)
Industry
BPO
Work Mode
Hybrid
Process
Voice
Functional Area
ITES / BPO / Customer Service

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About Company

Gratitude Inc
Employer

Gratitude Inc is a global company with presence across APAC, Africa, and USA. We are known for our people, innovation and customer focused approach.

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