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GRATITUDE INC
APAC · AFRICA · U.S.A

Wipro Cebu Hiring - Travel CSR - Airlines Account

220 Views 3 weeks ago
Experience 1–10 Year(s)
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Salary ₱ 25 – 26K p.m
Location NA
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Job Description


Wipro Cebu Hiring - Travel CSR - Airlines Account - College Grad and Undergrad Accepted - Onsite!


Company: Wipro - Leading Global BPO Company

Location: Cebu - 100% Onsite (WFO)

Industry: BPO / Airlines / Travel - Premium Travel Account

Work Setup: Full-Time / Shifting Schedule


About Wipro:

Wipro Cebu is mass hiring for our Premium Airlines / Travel Account! Perfect opportunity for candidates with excellent English communication skills and passion for travel and customer service!


Job Overview:

Join Wipro Cebu's Premium Travel Account and assist customers from around the world with their travel needs. If you have C1 level English and close to American accent, this global travel brand is waiting for you!


Key Responsibilities:

Assist customers with flight bookings, reservations, modifications, and cancellations

Handle general travel inquiries with empathy and professionalism

Resolve customer issues efficiently and provide accurate information

Document all customer interactions properly and accurately

Collaborate with internal teams to ensure smooth customer experience

Meet quality, productivity, and customer satisfaction targets


Qualifications:


Option 1: For College Graduates

College Graduate - With minimum 4 months BPO experience welcome to apply

Must have C1 level English - Excellent communication skills required

With close to standard American English accent


Option 2: For Undergraduates

Completed at least 2nd year in college with no failing subjects

At least 6 months BPO experience required

Good to excellent English communication skills


Additional Requirements:

Willing to work 100% onsite in Wipro Cebu

Willing to be assigned to Airlines / Travel account

Amenable to shifting schedule and can start ASAP


Why Join Wipro Cebu:

Competitive compensation package

Career growth and promotion opportunities

Supportive and collaborative work culture

Paid training and development support

Opportunity to work with a global travel brand


FOR FACEBOOK POST:


WIPRO CEBU HIRING - TRAVEL CSR - AIRLINES ACCOUNT - COLLEGE GRAD AND UNDERGRAD ACCEPTED - ONSITE!


Company: Wipro Cebu - 100% Onsite

Account: Premium Airlines / Travel Account

Setup: Full-time / Shifting


PREMIUM TRAVEL ACCOUNT - CEBU!


WHAT YOU WILL DO:

Assist with flight bookings, modifications and cancellations

Handle travel inquiries

Resolve customer issues

Document interactions accurately


REQUIREMENTS:


OPTION 1: COLLEGE GRAD

College Graduate - No BPO exp needed!

Must have C1 level English - Excellent comms

Close to American accent


OPTION 2: UNDERGRAD

Completed 2nd year college - No failing subjects

At least 6 months BPO exp

Good to excellent English comms


ADDITIONAL:

Willing 100% onsite Wipro Cebu

Willing Airlines / Travel account

Shifting sched - Can start ASAP


PERKS:

Competitive Package

Career Growth

Supportive Culture

Paid Training

Global Travel Brand!


Apply now - Wipro Cebu Travel CSR!

Key Skills

6 Skills
Inbound BPO BPO Voice Process International Call Centre BPO Operations Call centre voice Call Center experience

Role Specifications

Role
Account Manager
Timings
Rotational Shifts (Permanent)
Industry
BPO
Work Mode
Work from office
Process
Voice
Functional Area
ITES / BPO / Customer Service

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Gratitude Inc
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Gratitude Inc is a global company with presence across APAC, Africa, and USA. We are known for our people, innovation and customer focused approach.

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