Workday Payroll
Job Description
Key Skills
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Job Overview
Job Title: Workday Payroll Consultant / Specialist
Job ID / Headcount: 1
Work Setup: Hybrid (2 Days WFH / 3 Days On-site)
Location: Eton Centris, Quezon Avenue, Quezon City, Metro Manila
Work Shift: Night Shift
Salary Range: PHP 125,000 – PHP 128,000
Target Start Date: ASAP
Qualifications & Requirements
Education: Bachelor’s Degree in Information Technology, Computer Science, Business, or a related field.
Experience: Minimum of 5 years of relevant experience with Workday systems and integrations.
Core Technical Expertise:
Workday Core: Hands-on experience with Workday Payroll or key modules (Core HCM, Benefits, Compensation, Talent, Absence, Time Tracking, Integration, Security, Data Conversion).
Workday Tools: Proficient in Advanced Custom Reports, EIB (Enterprise Interface Builder), Core Connectors, PICOF/PECI, Workday Studio, and Workday Web Services.
ServiceNow (Preferred): Familiarity with HR Service Delivery Suite (Case & Knowledge Management), System Administration, Portal Configuration (widgets, content automation), and REST/SOAP integrations.
Methodologies & Concepts:
Solid grasp of software engineering principles and Agile frameworks (SAFe, Kanban, Scrum).
Ability to write scripts to automate workflows and work within low-code development platforms.
Technical Plus Points: Exposure to C#, C++, Angular, Node.js, SQL, Ansible, R, Java, Python, Azure, Web Services (WCF/RESTful), Web Tech (HTML/CSS/JS/AJAX), or Oracle/SQL Server.
Stability: Stable employment history (no rapid job-hopping).
Exclusions: Must not be a current or former employee of Wipro.
Key Responsibilities
Subject Matter Expertise: Serve as a functional/technical expert in Workday Payroll and related modules (Benefits, Compensation, Absence, Time Tracking, Security, Data Conversion, Integrations).
System Integration & Configuration: Configure, customize, and integrate Workday with vendor-sourced and enterprise systems (e.g., SAP, ServiceNow).
SDLC Support: Support the end-to-end Software Development Lifecycle (SDLC) for business application solutions.
Maintenance & Troubleshooting: Update existing code, debug issues, and deploy minor enhancements to support business applications.
Core Competencies
Communication & Facilitation: Exceptional verbal and written communication skills; ability to articulate complex technical details to non-technical stakeholders.
Problem-Solving & Resilience: Strong analytical background with a persistent, solution-oriented approach to troubleshooting.
Autonomy & Ownership: Self-directed, highly organized, and capable of managing multiple priorities under minimal supervision.
Adaptability: Maintains composure, clear thinking, and strong decision-making skills under pressure or during change management.
Recruitment Process
Paper Screening: Initial resume review and endorsement to the Operations team.
Level 1 Interview: Technical/Functional discussion with the Practice/Operations Team.
Level 2 Interview: (Optional) Additional stakeholder review.
Final Interview & Technical Assessment: Conducted by the Client's Operations Team.
Pre-Screening Questions
What is your highest educational attainment?
How many years of total experience do you have with Workday?
Do you have hands-on experience or familiarity with ServiceNow HR Service Delivery / Administration?
Which specific Workday modules (e.g., Payroll, Core HCM, Benefits, Absence, Integrations) are you most proficient in?
What is your current / last drawn monthly salary?
What is your expected monthly salary?
Are you comfortable working a Night Shift schedule in a Hybrid setup at Eton Centris, Quezon City?
What is your standard notice period, and when can you start if hired?
Role
Account Manager
Timings
Night Shift (Permanent)
Industry
BPO
Work Mode
Hybrid
Process
Non-Voice
Functional Area
ITES / BPO / Customer Service
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Interview Tips
- Giving the VNA round?
- What are the most important skills you acquired as a Soft Skills/VNA trainer?
- How would you handle an irate customer?
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