(179224) Team Leader - UK Financial Collections | Onsite Quezon City
1092 Views
3 weeks ago
Experience
2–4 Year(s)
₱
Salary
Confidential
Location
Manila (Diliman quezon city, Fairview Quezon City, Ortigas)
126 candidate(s) already applied
Job Description
Qualifications:
• Bachelor's Degree
• Minimum of 2 years work experience collection operations and Team Handling Exposure to UK/US/AU Banking / Collections
• Sound Knowledge about banking domain and understanding of the process and bucket flows
• Experience in collections team management and familiar with the data and reports pertaining to collections
• Understanding of banking terminologies, guidelines and laws.
• Excellent oral and written communication and listening skills
• Not a job hopper
Key Skills
5 Skills
Customer Service
bpo
General customer service
Bachelor degree
NUMERICAL SKILLS
Role Specifications
Role
Team Leader
Timings
UK Shift (Permanent)
Industry
BPO
Work Mode
Work from office
Process
Voice
Functional Area
ITES / BPO / Customer Service
Similar Jobs
Cash Application Analyst – B2B Accounts Receivable
Gratitude Inc • 2 – 5 Year(s)
erp systems
Accounts Receivable
Cash Application exposure
₱ 30 – 35K p.m
Manila, Philippines
Customer service representative
Gratitude Inc • 1 – 2 Year(s)
Customer Service
BPO Skills
good communication skills
₱ 25 – 32K p.m
Manila, Philippines
SAP Sales & Distribution (SAP SD) Senior Consultant | SAP ECC / SAP S/4HANA | Hybrid | Makati
Gratitude Inc • 10 – 15 Year(s)
Agile
SAP ECC
SAP Sales
₱ 125 – 127.5K p.m
Manila, Philippines
Quality Assurance Analyst - USRN | Healthcare
Gratitude Inc • 2 – 4 Year(s)
USRN
QA SKILLS
* Above average communication skills
Confidential
Manila, Philippines
Customer service representative (medical billing specialist)
Gratitude Inc • 1 – 2 Year(s)
Customer Service
Customer Complain Operation
Customer Service Training skills
₱ 25 – 33K p.m
Manila, Philippines
About Company
Gratitude Inc is a global company with presence across APAC, Africa, and USA. We are known for our people, innovation and customer focused approach.
Location
NA, nigeria
Network
0+ Followers
Activity
500+ Posts
Interview Tips
Curated for this role
Giving the VNA round?
What are the most important skills you acquired as a Soft Skills/VNA trainer?
How would you handle an irate customer?
Mobile App
Get the Best Jobs
Right on your fingertips with instant alerts