Account Receivable

Gratitude Inc

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15 hours ago

Account Receivable

3-5 Year(s)

Manila

Job Description

Key Skills

Accounting Finance Financial Report Auditing Cash Management CASH operations CASH Supervisor

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Job Description:

This position is responsible for the supervisory oversight of the transaction processing team consisting of Refunds Specialists responsible for guest and travel agent refunds and commissions in POLAR and SIEBEL; and AR/Chargeback Clerks, responsible for raising A/R billings and clearing credit card chargebacks in Oracle and the various Merchant Credit Card systems.

Ensures the daily production goals/KPI standards are met within the acceptable SLA’s and in accordance with accounting policies, and SOX compliance.

Ensures PCI (personal credit card info)compliance, and due diligence for handling customer PII (personally identifiable information.)

The Supervisor will work with the stateside Manager and Supervisors to receive training & guidance on the applicable responsibilities.

This Supervisor will be part of the ‘Train the Trainer’ process and upon learning the work will train the rest of the team.

Challenges include: continually meeting daily SLA’s, ensuring production accuracy, coordinating month-end Close timeliness.

Fully understands the system/workflows and SLA’s.

Complies with all corporate policies, and SOX guidelines.

Provides ongoing training/staff assistance.

Manages the clerical workload ensuring transactional requirements are met daily, weekly, monthly, meeting service level standards.

Maintains current desk-top procedures.

Fosters a positive work environment and mentors team members to work towards achieving accuracy and efficiency in their daily tasks.

Communicates team progress and emerging issues to Stateside Manager on a weekly basis, or more often based on critical nature.

Coordinate with the Stateside Manager/Supervisor the month-end production cut-off; KPI reporting.

Qualification:

Bachelor Degree in Accounting, Finance/business.

3 to 5 years Supervisory experience in a large production focused financial environment.

Good communication skill (Vebral & Written)

Role

Accounts Executive/Accountant

Timings

Night Shift (Permanent)

Industry

Accounting / Finance

Work Mode

Work from office

Functional Area

Accounting / Tax / Company Secretary / Audit

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