Accounts Payable Lead - BPO Setting | Onsite in Cebu
Job Description
Accounts Payable Lead | BPO Setting
Location: Central Bloc 2, Cebu IT Park, Cebu City
Work Setup: 100% Onsite
Shift: Night Shift
Start Date: ASAP
Are you an experienced Accounts Payable professional ready to lead high-performing teams?
We are looking for an Accounts Payable Lead with strong BPO or Shared Services experience to oversee AP operations, drive process excellence, and lead a team supporting a global retail environment.
This role is ideal for an experienced AP professional who combines technical AP expertise, people leadership, client management, and process improvement.
Key Responsibilities
- Lead day-to-day Accounts Payable operations and ensure accurate, timely processing.
- Manage and develop AP team members, driving performance, productivity, and service quality.
- Oversee Vendor Master Data Management (VMD) and maintain data accuracy and controls.
- Partner closely with customers and client stakeholders to resolve operational concerns and maintain strong service delivery.
- Manage teams operating across different locations or geographies.
- Support process transitions, service stabilization, and transformation initiatives.
- Monitor operational performance, identify process gaps, and implement practical improvements.
- Ensure compliance with established processes, controls, SLAs, and quality standards.
- Provide regular operational updates and performance insights to stakeholders.
What We're Looking For
- Bachelor's Degree in Commerce, Accounting, Finance, Business Administration, or a related field.
- 6–10 years of Accounts Payable experience.
- At least 2–3 years of people management/team leadership experience.
- Strong hands-on experience in Vendor Master Data Management (VMD).
- Previous experience in a BPO, Shared Services, or Global Business Services environment.
- Experience managing offshore, remote, or geographically distributed teams.
- Proven ability to work effectively with customers and client stakeholders.
- Experience supporting operational transitions, service stabilization, or process transformation is highly preferred.
Why Consider This Opportunity?
This is an opportunity to take ownership of a critical AP function, lead a capable team, work closely with global stakeholders, and contribute to process improvement and operational transformation within a fast-paced retail environment.
If you have strong Accounts Payable leadership experience and are ready for your next challenge, we would like to hear from you.
Key Skills
4 SkillsRole Specifications
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Gratitude Inc is a global company with presence across APAC, Africa, and USA. We are known for our people, innovation and customer focused approach.
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