Accounts Receivable Specialist - Voice
Job Description
Accounts Receivable Specialist – Voice
Vertical: Logistics – Australian Account
Work Setup: 100% Onsite in IT Park, Cebu City
Work Shift: Australian Time Zone (5:00 AM or 6:00 AM Shift)
Start Date: November 6, 2026
Headcount: 4
Qualifications
College Graduate of any course (preferably Accounting and Business Management courses).
At least 1 to 2 years of relevant experience in BPO or non-BPO industry.
For those with BPO experience, must be in a voice account; for non-BPO, open to voice or non-voice.
With hands-on experience in using either ERP or SAP applications.
Proficient in Microsoft Excel skills.
Excellent verbal communication skills with proficiency close to Standard American English.
Candidates with any of the following experience: Accounts Receivable, Procurement, preferably have worked in a Logistics or Forwarding company.
Roles and Responsibilities
Handles customer communication, order tracking, query resolution, and shop order monitoring.
Customer service.
Recruitment Process
Initial Interview → SVAR → L2 Interview (MS Teams) → L3 Interview (MS Teams)
Key Skills
4 SkillsRole Specifications
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Gratitude Inc is a global company with presence across APAC, Africa, and USA. We are known for our people, innovation and customer focused approach.
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