Accounts Receivable Specialist (Voice)

Job Title: Accounts Receivable Specialist – Voice

Vertical: Logistics – Australian Account  

Work Setup: 100% Onsite – IT Park, Cebu City

 Work Shift: Australian Time Zone (5:00 AM or 6:00 AM shift)  

Start Date: ASAP 

Headcount: 4

Qualifications

* College graduate of any course (preferably Accounting or Business Management).

* At least 1–2 years of relevant experience in the BPO or non-BPO industry.

* For BPO candidates, experience must be from a voice account.

* For non-BPO candidates, both voice and non-voice experience are acceptable.

* Hands-on experience using SAP applications.

* Proficient in Microsoft Excel.

* Excellent verbal communication skills, with proficiency close to Standard American English.

* Candidates with experience in Accounts Receivable or Procurement are preferred.

* Preferably with experience working in a Logistics or Forwarding company.

Roles and Responsibilities

* Handle customer communications, order tracking, and query resolution.

* Monitor E-shop orders and provide sales order updates.

* Utilize basic Microsoft Excel skills for daily operational tasks.

* Use SAP applications to support logistics operations, including:

    * Order processing.

    * Shipment tracking.

    * Inventory management.

    * Sales order updates.