Accounts Receivable Specialist (Voice) Onsite in Cebu
Job Description
The role involves managing customer communications, tracking orders, resolving queries, monitoring E-shop orders, and updating sales orders. The successful candidate will use SAP applications and Microsoft Excel to support logistics operations, including order processing, shipment tracking, and inventory management.
Qualifications
- College Graduate of any course (preferably Accounting and Business Management courses).
- At least 1 to 2 years of relevant experience in BPO or non-BPO industry.
- For those with BPO experience, must be in a voice account; for non-BPO, open to voice or non-voice.
- Hands-on experience in using SAP applications.
- Proficient in Microsoft Excel skills.
- Excellent verbal communication skills with proficiency close to Standard American English.
- Candidates with any of the following experience: Accounts Receivable, Procurement, preferably have worked in a Logistics or Forwarding company.
Roles and Responsibilities
- Handles customer communication, order tracking, query resolution, E-shop order monitoring, and sales order updates, with basic MS Excel skills.
- SAP applications to support logistics operations, including order processing, shipment tracking, inventory management, and sales order updates.
Key Skills
4 SkillsRole Specifications
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Gratitude Inc is a global company with presence across APAC, Africa, and USA. We are known for our people, innovation and customer focused approach.
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