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GRATITUDE INC
APAC · AFRICA · U.S.A

(ACTIVE) Manager for Pre-sales and Solutions | Hybrid Taguig (J0526-1473) CRITICAL HIRING!

19 Views 1 day ago
Experience 2–3 Year(s)
₱
Salary Confidential
Location Manila (Taguig)
4 candidate(s) already applied

Job Description

Job title: Manager, Pre-sales and Solutions

Category: IT - Service Desk

Work setup: Hybrid at Taguig

Work shift: Mid Shift


The Manager Consulting Expert takes responsibility for being accountable for bids and opportunities in End-User Services by driving business development activities and ensuring process compliance with CGI’s Business Engineering Management Framework.


Non-Negotiable:

• At least 2 years on both pre-sales sales and delivery.

• Has experience in managing Profit & Loss within a consulting organization or managed services.

• Proven track record in strategic sales planning, pipeline development, and closing complex IT consulting deals

• Ability to challenge client assumptions, drive innovative solutions, and position CGI as a market leader

• Strong understanding of private sector challenges, procurement processes, and digital transformation trends

• Exceptional communication and relationship-building skills at the executive level Ability to travel as needed

• Bid experience in IT service desk

• College graduate; bachelor’s degree.

• Not a job hopper


Job Summary

The Manager Consulting Expert takes responsibility for being accountable for bids and opportunities in End-User Services by driving business development activities and ensuring process compliance with CGI’s Business Engineering Management Framework.


Job Responsibilities

Your main responsibilities as Manager Consulting Expert are as follows:


. The overall solution of major bids.

. The standardization of tools and offerings.

. Building knowledge repository for all bids: tools, best practices, and case studies to be used for bids.

. Improving efficiency in bid work.

. Writing effective proposals.

. Working collaboratively with different BUs in building a winning solution.

. Expanding the Solution Architect expertise within the business unit.

. Contributing to the Expert Enablement program of APAC strategic business unit.

. Supporting the Delivery Directors on the sales-to-delivery hand-off and transition.

. Contributing to the Communities of Practice within APAC (ie Customer Experience, Intelligent Automation, etc).

. Expanding the visibility of CGI Philippines by active participation in local industry forums (ITBPAP, CCAP, Nordcham, etc).

. Own and drive a strong pipeline of new business across both existing and prospective accounts


Requirements

• Has experience in managing Profit & Loss within a consulting organization or managed services, with a focus on both sales and delivery

• Proven track record in strategic sales planning, pipeline development, and closing complex IT consulting deals

• Ability to challenge client assumptions, drive innovative solutions, and position CGI as a market leader

• Strong understanding of private sector challenges, procurement processes, and digital transformation trends

• Exceptional communication and relationship-building skills at the executive level Ability to travel as needed

• Bid experience working large bids in BPO Service Desk.


Skills:

Analytical Thinking

Bid Management

Communication

Detail-oriented

English

Service Desk



Key Skills

6 Skills
Communication Detail oriented Service Desk "bid management" College Graduate pre-sales experience in Service Desk (BPO)

Role Specifications

Role
Helpdesk Support
Timings
Flexible (Contract To Hire)
Industry
BPO
Work Mode
Hybrid
Process
Semi-Voice
Functional Area
IT Software/Hardware

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About Company

Gratitude Inc
Employer

Gratitude Inc is a global company with presence across APAC, Africa, and USA. We are known for our people, innovation and customer focused approach.

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