(ACTIVE) Packaged/SaaS Application Engineer

Gratitude Inc

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4 days ago

(ACTIVE) Packaged/SaaS Application Engineer

2-10 Year(s)

Manila

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Job Description

Key Skills

Enterprise systems Middleware Oracle Soaps Technical Support Stakeholder Management Troubleshooting solution Design Data Integration SAAS API, API Integration

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Packaged/SaaS Application Engineer

Work Location

Manila, Philippines

Work Setup

Onsite

Work Shift

Shifting

Salary

Confidential – To be discussed during the job offer

Job Summary

We are looking for a Packaged/SaaS Application Engineer with strong expertise in Oracle Integration Cloud Service (ICS) to configure, support, and optimize packaged and SaaS applications. The role involves adapting application features, managing releases, troubleshooting issues, and ensuring system stability, compatibility, and performance.

The candidate will work with stakeholders and cross-functional teams to understand business requirements and implement effective technology solutions using standard tools, APIs, web services, and low-code platforms.

Roles & Responsibilities

Work independently and act as a Subject Matter Expert (SME).
Participate actively in team discussions and contribute to technical solutions.
Collaborate with cross-functional teams to gather requirements and translate them into technical specifications.
Configure and support packaged and SaaS applications.
Monitor application performance and troubleshoot application-related issues.
Manage application releases while maintaining system stability and compatibility.
Develop and maintain documentation for application configurations and processes.
Work with APIs and web services to support application connectivity and integration.
Stay updated with industry trends and technology best practices.
Provide training and technical support to end-users.

Professional & Technical Skills

Expert proficiency in Oracle Integration Cloud Service (ICS).
Strong understanding of application integration methodologies and best practices.
Experience with cloud-based application deployment and management.
Hands-on experience with APIs and web services.
Knowledge of low-code development platforms.
Strong troubleshooting and problem-solving skills.
Understanding of SaaS and packaged application environments.

Candidate Eligibility

Minimum 2 years of relevant experience in Oracle Integration Cloud Service (ICS).
Candidates must currently be based in the Philippines.
Must have the legal right to live and work in the Philippines.
Must be willing to work onsite in Manila on a shifting schedule.

Recruitment Process

Screening with CV Reviewer
Endorsement for validation and further CV screening through Workday, including HRI Toolkit, FCV, and CV
Client Review

Pre-Screening Questions

How many years of relevant experience do you have in Oracle Integration Cloud Service (ICS)?
Do you have hands-on experience with at least one major SIEM platform, such as Google SecOps, Splunk, Sentinel, QRadar, or ArcSight?
On a scale of 1–10, how would you rate your proficiency in Oracle Integration Cloud Service (ICS)?
What is your last drawn salary?
What is your expected salary?
Are you amenable to working onsite with a shifting schedule in Manila?

Role

ERP

Timings

Rotational Shifts (Permanent)

Industry

IT-Software / Software Services

Work Mode

Work from office

Process

Non-Voice

Functional Area

IT Software/Hardware

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