(ACTIVE) Reports Analyst | Hybrid in Manila
Job Description
REPORTS ANALYST – HYBRID IN MANILA
JOB DETAILS
Job Title: Reports Analyst
Work Setup: Hybrid
Work Location: Manila
Work Schedule: Graveyard Shift
Salary Budget: PHP 35,000 – 49,000 package
Start Date: ASAP
Headcount: 3
QUALIFICATIONS
Required:
Candidate must possess at least a Bachelor's/College Degree (Bachelor of Science, Computer Science).
Minimum of 1–3 years' working knowledge and technical understanding of business reporting and management principles, concepts, and practices within the call center, business process outsourcing, or customer service industry.
1.5–2 years of data analytics experience required.
Deep to Expert Knowledge in the following:
Microsoft Excel
MS Word
MS PowerPoint
Excellent written and verbal communication skills, including face-to-face presentations.
Experience in business writing (process documentation) and providing training based on your documentation.
RECRUITMENT PROCESS
1. Validation
2. Zwayam profile creation
3. HR Interview
4. Hiring Manager Interview
5. Onboarding
SCREENING NOTES
1. Highest educational attainment:
2. Years of working knowledge and technical understanding of business reporting and management principles, concepts, and practices within the call center, business process outsourcing, or customer service industry.
3. Years of data analytics experience.
4. How much is your last drawn salary?
5. What are your salary expectations?
6. Are you amenable to working on a hybrid setup in
Taguig with a graveyard schedule?
7. Can you start immediately once hired?
Key Skills
4 SkillsRole Specifications
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Gratitude Inc is a global company with presence across APAC, Africa, and USA. We are known for our people, innovation and customer focused approach.
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