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GRATITUDE INC
APAC · AFRICA · U.S.A

(ACTIVE) Technical Writer | Hybrid

36 Views 1 day ago
Experience 3–26 Year(s)
₱
Salary Confidential
Location Pampanga (Angeles City, San Fernando)
9 candidate(s) already applied

Job Description


 Job Title: Technical Writer


Work Setup: Hybrid

Start Date: ASAP 


 Qualifications


Required:


* Bachelor's degree in English, Technical Communication, Journalism, Computer Science, Information Technology, Engineering, or a related field.


* 3–5 years of experience in IT Technical Writing.


* Knowledge of API documentation tools.


* Knowledgeable of IT software being used for technical writing.


Desired:


* Experience in the US healthcare industry.


* Experience documenting SaaS or cloud-based products.


* Familiarity with Agile/Scrum methodologies.


* Understanding of UX writing principles.


* Experience with knowledge management systems.


Certifications Are a Plus:


* Certified Professional Technical Communicator (CPTC).


* ICAgile Certified Professional (ICP).


 Recruitment Process


* Validation


* Zwayam Profile Creation


* HR Interview


* Hiring Manager Interview


* Onboarding


Key Skills

3 Skills
US Healthcare IT Technical Writing IT Software

Role Specifications

Role
Customer Service Executive -Technical
Timings
Night Shift (Permanent)
Industry
BPO
Work Mode
Hybrid
Process
Voice
Functional Area
ITES / BPO / Customer Service

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About Company

Gratitude Inc
Employer

Gratitude Inc is a global company with presence across APAC, Africa, and USA. We are known for our people, innovation and customer focused approach.

Meshack Edwin
Recruiter - Gratitude Inc
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