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GRATITUDE INC
APAC · AFRICA · U.S.A

AML Compliance Training Lead - Transaction Monitoring

284 Views 2 weeks ago
Experience 7–10 Year(s)
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Salary Confidential
Location NA
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Job Description

AML Compliance Training Lead - Transaction Monitoring - Taguig Onsite - Weekends Off


Company: Confidential

Work Location: Taguig - Onsite

Work Setup: Onsite

Work Shift: Night Shift, Weekends Off

Industry: Banking / Training & Development

Employment Type: Full-Time

Salary: Confidential


About the Role:

We are hiring a Capability Development Manager / Training Manager for AML and Transaction Monitoring. This role will coordinate and oversee internal and external training operations for global clients and manage relationships with business stakeholders, the CD team, and clients across various projects.


Qualifications:

- 7 to 8 years of relevant experience in Training and Development

- 5+ years of supervisory experience

- Background in Training and Development focused on Regulatory Compliance - AML or Transaction Monitoring

- Advanced analytical skills in assessing concepts and alternatives

- Amenable to onsite setup in Taguig and night shift, weekends off


Responsibilities:

- Lead the training team at the client or assigned location

- Establish framework for coaching, training, mentoring and building domain expertise on client-specific processes and products

- Ensure facilitation, technical, domain and compliance skills of trainers are up to date

- Manage day-to-day training operations, administration, and reporting (daily, weekly, monthly)

- Lead and drive weekly, monthly and quarterly business reviews for training

- Handle knowledge capture and transfer and ensure calibration and uniformity across clients and projects

- Assess training needs in consultation with departmental heads

- Create plans to meet training and development needs, manage delivery and measurement

- Monitor, measure and report on employees' training achievements

- Interact with training vendors, clients and stakeholders

- Support Operations team in improving performance on customer service, team motivation and teamwork

- Ensure training content and talent framework is set for new businesses

- Support Mobilization Leads and Solution Architects as needed


Benefits:

- Leadership role as Training Associate Manager for AML and Transaction Monitoring

- Onsite setup in Taguig with weekends off

- Night shift schedule

- Opportunity to lead training operations for global clients

Key Skills

4 Skills
Training and Development Supervisory Experience Anti Money Laundering (AML) Transaction Monitoring

Role Specifications

Role
Account Manager
Timings
Night Shift (Permanent)
Industry
BPO
Work Mode
Work from office
Process
Voice
Functional Area
ITES / BPO / Customer Service

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Gratitude Inc
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Gratitude Inc is a global company with presence across APAC, Africa, and USA. We are known for our people, innovation and customer focused approach.

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Recruiter - Gratitude Inc
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