Gratitude Inc logo
GRATITUDE INC
APAC · AFRICA · U.S.A

AML REGULATORY COMPLIANCE ASSOCIATE MANAGER

269 Views 1 week ago
Experience 5–8 Year(s)
₱
Salary Confidential
Location Manila - Taguig, Quezon Calabarzon
70 candidate(s) already applied

Job Description

HIRING: AML REGULATORY COMPLIANCE ASSOCIATE MANAGER

Location: Taguig or Cubao, Quezon City
Work Setup: Onsite / Hybrid
Shift: Shifting Schedule
Salary: Confidential – discussed during Job Offer
Headcount: 2
Start: ASAP / As available

Who We’re Looking For

We’re looking for experienced KYC/AML professionals with strong people management and financial crime compliance expertise.

Key requirements:

  • 5–8 years of relevant KYC/AML experience
  • 5+ years of supervisory / people management experience
  • Strong knowledge of:
    • KYC & AML
    • Customer Due Diligence (CDD)
    • Enhanced Due Diligence (EDD)
    • Sanctions Screening
    • Financial Crime Compliance
  • Proven experience leading teams and managing SLA, quality, productivity, and adherence
  • Strong stakeholder management, communication, and leadership skills
  • Applicants must be currently in the Philippines and authorized to work in the country

What You’ll Do

  • Lead and manage a team of KYC Analysts
  • Own team KPIs, SLAs, quality, productivity, and attendance
  • Review and approve complex/high-risk KYC cases
  • Conduct coaching, huddles, and performance reviews
  • Partner with Quality teams to address defects and training gaps
  • Manage workloads, queues, capacity, and operational risks
  • Support onboarding, ramp-up, and analyst development
  • Prepare performance updates, root-cause analysis, and operational insights

Recruitment Process

CV Screening → Validation & Further Screening → Client Review

Pre-Screening Questionnaire

Please answer the following:

  1. How many years of KYC/AML experience do you have?
  2. How many years of supervisory/people management experience do you have?
  3. Rate your knowledge of KYC, AML, CDD, EDD, Sanctions Screening & Financial Crime Compliance from 1–10.
  4. What is your last drawn salary?
  5. What is your salary expectation?
  6. Are you amenable to onsite/hybrid work in Taguig or Cubao + shifting schedule?
  7. When can you start once hired?

Interested? Apply through the questionnaire:
https://myglit.com/lateral/cref/3986fccc61

Only 2 positions available — Apply now!

Key Skills

20 Skills
Quality Control Root cause analysis Stakeholder Management case handling people Management Productivity Management risk management, KYC capacity manager team leadership Strong knowledge in Regulatory Compliances Supervisory Experience data analytics/science, risk analysis, and risk management SLA / KPI Management AML QC SLA and Quality Management CDD sanctions screening financial crime compliance Regulatory Compliance - AML

Role Specifications

Role
Risk & Compliance
Timings
Rotational Shifts (Permanent)
Industry
BPO
Work Mode
Work from office
Process
Voice
Functional Area
Accounting / Tax / Company Secretary / Audit

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About Company

Gratitude Inc
Employer

Gratitude Inc is a global company with presence across APAC, Africa, and USA. We are known for our people, innovation and customer focused approach.

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Recruiter - Gratitude Inc
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