Gratitude Inc logo
GRATITUDE INC
APAC · AFRICA · U.S.A

Analyst – Application Engineer (Business + IT)

556 Views 1 week ago
Experience 5–7 Year(s)
₱
Salary ₱ 100 – 108K p.m
Location Manila (Makati)
99 candidate(s) already applied

Job Description

Analyst – Application Engineer (Business + IT)

Job Title: Analyst – Application Engineer (Hybrid Analyst – Business + IT)
Location: Makati City
Work Setup: Hybrid
Work Shift: Day Shift (8:00 AM – 5:00 PM)
Experience: 5–7 years
Salary: PHP 100,000 – 108,000/month
Headcount: 3

Job Summary

We are looking for an experienced Analyst / Application Engineer who can work across both business and IT functions. The role acts as a bridge between business requirements and technology solutions, supporting application development, troubleshooting, testing, system integration, and stakeholder collaboration.

Key Responsibilities

  • Gather, analyze, and document business and technical requirements.

  • Act as a liaison between business stakeholders, program managers, solution architects, and technology teams.

  • Provide technical support and troubleshooting for internally developed and vendor applications.

  • Diagnose and resolve application-related incidents and system issues.

  • Work with .NET/C# applications and REST APIs.

  • Support application integration, optimization, stability, and performance.

  • Assist with Azure App Services, Functions, and Azure DevOps environments.

  • Collaborate with engineering and IT support teams to maintain business continuity.

  • Define and execute functional, regression, and end-to-end testing.

  • Develop and maintain regression test suites and test scenarios.

  • Support test automation and integration of testing into CI/CD pipelines.

  • Manage Business-to-UAT testing, validation, and sign-off.

  • Ensure quality gates are met before releases and UAT handover.

Required Skills

Business & Soft Skills

  • Strong communication across technical and business stakeholders.

  • Strong analytical and problem-solving abilities.

  • Excellent collaboration and stakeholder management skills.

  • Ability to work effectively across distributed teams.

Technical Skills

  • Strong experience with .NET / C# applications.

  • Strong knowledge of REST APIs and integration patterns.

  • Familiarity with Azure App Services, Azure Functions, and Azure DevOps.

  • Knowledge of CI/CD pipelines and automation.

Testing & Quality Engineering

  • Experience with functional, regression, and end-to-end testing.

  • Experience designing test scenarios aligned with business workflows.

  • Knowledge of test automation and CI/CD integration.

  • Experience with UAT, validation, and sign-off processes.

Candidate Pre-Screening Questionnaire

Questionnaire: https://myglit.com/lateral/cref/4fb177d8c3

Note: Filling out this form is mandatory for the recruitment process. Candidates who do not complete the questionnaire may not be considered for further processing.



Key Skills

9 Skills
.NET Analytical C# Collaboration Stakeholder Management Rest APIs Strong Communication Skills (Verbal and Written)) Problem-Solving Skills CI/CD pipelines

Role Specifications

Role
Software Developer/ Tester
Timings
Day Shift (Permanent)
Industry
BPO
Work Mode
Hybrid
Process
Voice
Functional Area
IT Software/Hardware

Similar Jobs

View all
Gratitude Inc logo

About Company

Gratitude Inc
Employer

Gratitude Inc is a global company with presence across APAC, Africa, and USA. We are known for our people, innovation and customer focused approach.

Abhishek Kumar
Recruiter - Gratitude Inc
★★★★★ 5.0
Location NA, india
Network 2+ Followers
Activity 500+ Posts
View Profile

Interview Tips

Curated for this role
Guide
Giving the VNA round?
What are the most important skills you acquired as a Soft Skills/VNA trainer?
How would you handle an irate customer?
Explore Interview Guide →
Mobile App

Get the Best Jobs

Right on your fingertips with instant alerts

Search more jobs by Gratitude Inc