Analyst – Application Engineers (Business + IT Analyst)
Job Description
Key Skills
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Job Title: Analyst – Application Engineers (Business + IT Analyst)
Location: Makati City, Philippines
Experience: 5–7 Years
Employment Type: Full-Time
Work Setup: Hybrid
Shift: Day Shift – 8:00 AM to 5:00 PM
Salary: PHP 100,000–108,000 per month
Headcount: 3
Role Overview
We are looking for experienced Business / IT Analysts and Application Engineers who can act as a strategic bridge between business requirements and technology solutions.
The role combines business analysis, IT application support, requirements gathering, technical solution understanding, testing, stakeholder management, and application troubleshooting.
The ideal candidate should be comfortable working with both business and technical teams and have experience with .NET/C#, REST APIs, Azure, application support, testing, UAT, and CI/CD environments.
Key Responsibilities
Act as a liaison between business stakeholders and technology teams.
Gather, analyze, and document business and technical requirements.
Translate business requirements into actionable technology solutions.
Work with program managers, solution architects, business owners, and technical teams.
Analyze and optimize business processes and workflows.
Provide technical support and troubleshooting for internally developed and vendor applications.
Diagnose and resolve application-related issues and incidents.
Collaborate with engineering and IT support teams to maintain application stability and performance.
Support application integration and technical solution design.
Prepare functional and technical documentation.
Support testing, validation, UAT, and production releases.
Design and execute functional and end-to-end test scenarios.
Build and maintain regression test suites.
Support test automation and CI/CD integration.
Ensure quality gates are completed before release and UAT handover.
Manage Business-to-UAT testing, validation, and sign-off.
Collaborate with distributed teams and technical stakeholders.
Required Skills & Qualifications
5–7 years of relevant experience as a Business Analyst, IT Analyst, Application Engineer, or similar role.
Strong communication skills across business and technical stakeholders.
Strong analytical and problem-solving skills.
Experience working with distributed teams.
Hands-on experience with .NET / C# applications.
Strong understanding of REST APIs and integration patterns.
Experience in application support and troubleshooting.
Experience with software testing and application validation.
Experience with UAT, functional testing, regression testing, or end-to-end testing.
Technical Skills
.NET
C#
REST APIs
API Integration
Azure App Services
Azure Functions
Azure DevOps
CI/CD Pipelines
Automation
Application Support
Software Testing
Functional Testing
Regression Testing
UAT
End-to-End Testing
Test Automation
Preferred Skills
Business Analysis
IT Analysis
Application Engineering
Requirements Gathering
Business Process Analysis
Stakeholder Management
Technical Documentation
Application Troubleshooting
Solution Design
System Integration
Azure Cloud
DevOps
Quality Engineering
Test Strategy
Release Management
Key Competencies
Strong analytical and problem-solving abilities.
Excellent communication with technical and business stakeholders.
Strong stakeholder management.
Ability to translate business requirements into technical solutions.
Ability to work independently and collaboratively.
Strong attention to detail.
Ability to manage multiple priorities.
Strong understanding of application stability and business continuity.
Important Notes
Hybrid work setup in Makati City.
Day Shift – 8:00 AM to 5:00 PM.
Candidates should be comfortable working with both business and technical teams.
The role requires a combination of Business Analysis, IT Analysis, Application Support, and Testing experience.
Application Process
To proceed with your application, please complete the application using the link below.
Application Link: https://myglit.com/lateral/cref/87864ef0c9
Role
System Analyst
Timings
Day Shift (Permanent)
Industry
BPO
Work Mode
Hybrid
Process
Voice
Functional Area
IT Software/Hardware
Note: Myglit doesn't charge any money from candidates. If you have been asked to pay money to get this job then report to us immediately at support@myglit.com.
Interview Tips
- Giving the VNA round?
- What are the most important skills you acquired as a Soft Skills/VNA trainer?
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