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GRATITUDE INC
APAC · AFRICA · U.S.A

Application Support Engineer for GCP - CL9

566 Views 1 week ago
Experience 3–15 Year(s)
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Salary Confidential
Location NA
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Job Description



JOB TITLE: Application Support Engineer for GCP - CL9  

WORK SET UP: Onsite in Manila / Taguig  

WORK SHIFT: Shifting  

SALARY BUDGET: Confidential  

Note: Salary is confidential and for sourcing purposes only. Final salary offer will depend on client and project assignment once selected.


Role Summary:  

Act as software detectives, provide a dynamic service identifying and solving issues within multiple components of critical business systems.


As an Application Support Engineer, you will be responsible for identifying and solving issues within multiple components of critical business systems. Your typical day will involve providing dynamic support and ensuring the smooth functioning of the systems.


Professional and Technical Skills:

- Required Skill: Expert proficiency in Google Kubernetes Engine

- Strong understanding of application support principles and best practices

- Experience with DevOps practices and tools

- Knowledge of cloud computing platforms and technologies

- Familiarity with containerization and orchestration technologies

- Experience in troubleshooting and resolving system issues

- Ability to analyze and interpret system logs and performance metrics

- Excellent problem-solving and communication skills


Additional Information:

- The candidate should have a minimum of 3 years of experience in Google Kubernetes Engine

- This position is based at our Manila office

- Open to applicants who are currently in the Philippines and already have the right to live and work in this country


Job Responsibilities:

- Expected to be an SME, collaborate and manage the team to perform

- Responsible for team decisions

- Engage with multiple teams and contribute to key decisions

- Provide solutions to problems for their immediate team and across multiple teams

- Ensure the smooth functioning of critical business systems

- Identify and resolve issues within multiple components of the systems

- Collaborate with cross-functional teams to address system-related challenges

- Conduct root cause analysis and implement effective solutions



Key Skills

17 Skills
Problem Solving performance Metrics Devops Troubleshooting Cloud Computing Orchestrian Tool BPO Skills BPO Operations BPO industry BPO Recruitment BPO Hiring BPO Call center International BPO BPO/ITES Devops practice cloud computing technologies Google Kubernete Engine

Role Specifications

Role
Customer Service Executive -Technical
Timings
Rotational Shifts (Permanent)
Industry
BPO
Work Mode
Work from office
Process
Semi-Voice
Functional Area
ITES / BPO / Customer Service

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Gratitude Inc
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Gratitude Inc is a global company with presence across APAC, Africa, and USA. We are known for our people, innovation and customer focused approach.

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Recruiter - Gratitude Inc
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