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GRATITUDE INC
APAC · AFRICA · U.S.A

Application Support Engineer (GCP)

692 Views 2 weeks ago
Experience 3–5 Year(s)
₱
Salary Confidential
Location Manila (Taguig)
136 candidate(s) already applied

Job Description

Application Support Engineer (GCP) | Manila/Taguig | Onsite

Role: Application Support Engineer (GCP)
Location: Manila / Taguig, Philippines
Work Setup: Onsite
Work Shift: Shifting

We are looking for an experienced Application Support Engineer with expertise in Google Cloud Platform (GCP) and Google Kubernetes Engine (GKE) to support and maintain critical business applications. The ideal candidate will have strong troubleshooting skills, cloud infrastructure knowledge, and experience with DevOps and containerized environments.

Key Responsibilities

  • Monitor, support, and maintain critical business applications and systems.

  • Troubleshoot and resolve application, infrastructure, and system-related issues.

  • Perform root cause analysis and implement permanent solutions.

  • Work with cross-functional teams to ensure system reliability and performance.

  • Monitor application logs, performance metrics, and system health.

  • Support containerized applications using Google Kubernetes Engine (GKE).

  • Implement best practices for application support, DevOps, and cloud operations.

  • Contribute to continuous process improvements and operational excellence.

Eligibility Criteria

  • Bachelor's degree in Computer Science, Information Technology, Engineering, or a related field.

  • Minimum 3 years of experience with Google Kubernetes Engine (GKE).

  • Strong understanding of application support processes and incident management.

  • Experience with Google Cloud Platform (GCP), DevOps practices, and containerization technologies.

  • Knowledge of monitoring, logging, troubleshooting, and performance optimization.

  • Excellent analytical, communication, and problem-solving skills.

  • Applicants must currently be in the Philippines with valid work authorization.

Important Notes

  • Current or former Accenture employees are not eligible.

  • Applicants must not have an active or recent application with Accenture.

  • Candidates should submit their CV in PDF format.

  • Do not mention the client name or salary details in your application.

Mandatory Questionnaire

Please complete the questionnaire before applying. Applications without the completed form may not be considered.

Questionnaire Link: https://myglit.com/lateral/cref/30c29eb159



Key Skills

7 Skills
Analytical Devops Troubleshooting GCP Google Cloud Platform Problem-Solving Skills Performance optimization techniques Excellent communication skills - written and verbal

Role Specifications

Role
Software Developer/ Tester
Timings
Rotational Shifts (Permanent)
Industry
BPO
Work Mode
Work from office
Process
Voice
Functional Area
IT Software/Hardware

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Gratitude Inc
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Gratitude Inc is a global company with presence across APAC, Africa, and USA. We are known for our people, innovation and customer focused approach.

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