Application Support Engineer | Manila

Gratitude Inc

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3 weeks ago

Application Support Engineer | Manila

3-8 Year(s)

Manila (Taguig)

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Job Description

Key Skills

Devops GCP Google Cloud Platform Kubernetes Google Kubernete Engine

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Job Title : Application Support Engineer | Google Kubernetes Engine (GKE) | Google Cloud Platform (GCP) | Kubernetes | Manila

Job Description

We are hiring an experienced Application Support Engineer with strong expertise in Google Kubernetes Engine (GKE) and Google Cloud Platform (GCP). In this role, you will provide technical support for critical business applications, troubleshoot system issues, perform root cause analysis, and collaborate with cross-functional teams to ensure high system availability and performance. This is an onsite opportunity based in Manila/Taguig with a shifting work schedule.

Location : Manila / Taguig, Philippines (Onsite)

Work Schedule : Shifting Schedule

Experience : 3+ Years

Key Responsibilities

Monitor, troubleshoot, and resolve issues affecting critical business applications.
Provide expert support for applications running on Google Kubernetes Engine (GKE).
Perform root cause analysis and implement preventive solutions for recurring incidents.
Collaborate with development, infrastructure, and DevOps teams to resolve complex technical issues.
Analyze system logs, application performance, and monitoring data to identify problems.
Ensure application stability, availability, and optimal performance.
Support incident management, change implementation, and production deployments.
Contribute to continuous improvement initiatives and operational best practices.

Qualifications

Minimum 3 years of experience supporting applications on Google Kubernetes Engine (GKE).
Hands-on experience with Google Cloud Platform (GCP).
Strong understanding of Kubernetes, containerization, and cloud infrastructure.
Experience with DevOps tools and operational support processes.
Excellent troubleshooting, analytical, and problem-solving skills.
Strong verbal and written communication skills.
Must be legally authorized to work in the Philippines.

Required Skills

Google Kubernetes Engine (GKE)
Google Cloud Platform (GCP)
Kubernetes
DevOps
Application Support & Troubleshooting

Important Notes

Work Setup: Onsite (Manila/Taguig)
Work Schedule: Shifting
Open only to candidates currently residing in the Philippines with the legal right to work.
Candidates must not have an active or recent application with Accenture.
Current or former Accenture employees are not eligible for this role

Role

IT Support

Timings

Rotational Shifts (Permanent)

Industry

IT-Hardware & Networking

Work Mode

Work from office

Process

Non-Voice

Functional Area

IT Software/Hardware

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