B2B Collections (OTC & A/R)

Job Overview

We are looking for experienced B2B Collections professionals with recent BPO experience in Business-to-Business collections, Order to Cash (OTC), and Accounts Receivable (A/R). The ideal candidate should have relevant, recent experience handling business accounts and supporting collection and receivables operations.

Key Responsibilities

• Handle B2B collection activities and follow up with business clients regarding outstanding invoices and overdue payments.

• Support Order-to-Cash (OTC) processes and Accounts Receivable operations.

• Coordinate with customers and internal teams to resolve payment discrepancies and outstanding account issues.

• Monitor receivables, document collection activities, and maintain accurate account records.

• Follow established collection procedures and meet operational performance targets.

• Communicate professionally with business customers to facilitate timely payments and account resolution.

Qualifications

• Must have completed at least 2 years of college.

• At least 1 year of recent B2B Collections experience in a BPO company, with relevant experience in 2026.

• At least 1 year of recent OTC and Accounts Receivable experience in a BPO company, with relevant experience in 2026.

• Recent B2B Collections, OTC, and A/R experience is required; candidates whose relevant experience is not recent will not qualify.

• No employment gaps.

• No history of AWOL (Absent Without Official Leave).

• At least 12 months of tenure with previous employers.

• Must not be a current or former employee of EXL.

• Must be willing to work onsite in Alabang on a night shift.

• Must be available to start as soon as possible.

Benefits

• HMO coverage starting on Day 1.

Recruitment Process

1. CV Reviewer Screening

2. Validation

3. Virtual Processing

4. Additional interviews with the Operations Team

Interested candidates should submit an updated resume highlighting their recent BPO experience in B2B Collections, OTC, and Accounts Receivable.