Banking / Financial Account Opening - Concentrix IT Park
331 Views
16 hours ago
Experience
0–15 Year(s)
₱
Salary
₱ 18 – 20K
p.m
Location
Manila
Be the first to apply for this job
Job Description
JOB TITLE: Banking / Financial Account Opening - Concentrix IT Park - HS Graduates with BPO Experience Can Apply
Location: Concentrix IT Park - Onsite
Work Setup: Onsite
Salary: Competitive + Benefits
ABOUT THE ROLE:
We are hiring for Financial Account at Concentrix IT Park. This is a customer service role supporting financial / banking customers.
WHAT'S IN IT FOR YOU:
Competitive compensation and growth opportunities
Collaborative work culture with learning and development support
Opportunity to work on meaningful products and business problems
YOUR ROLE:
Handle customer inquiries related to financial accounts via phone, chat, or email
Assist with account concerns, billing, transactions, and service requests
Provide accurate information and excellent customer experience
Document all interactions properly in the system
Collaborate with internal teams to resolve customer issues
Meet targets for quality, productivity, and customer satisfaction
WHO WE'RE LOOKING FOR:
At least High School graduate with minimum 6 months BPO experience
Good communication skills and customer service oriented
Willing to work onsite at Concentrix IT Park
Able to work shifting schedule if required
Key Skills
7 Skills
Call Center
Inbound BPO
BPO Voice Process
International Call Centre
BPO Call center
Call centre voice
BPO call centre
Role Specifications
Role
Account Manager
Timings
Rotational Shifts (Permanent)
Industry
BPO
Work Mode
Work from office
Process
Voice
Functional Area
ITES / BPO / Customer Service
Similar Jobs
WFM Team Lead-NLCH
Gratitude Inc • 1 – 4 Year(s)
Leadership
WFM Team Leader
BPO Experience
Confidential
Manila, Philippines
Application Support Engineer- Technology Architect for Microsoft Intune (CL8)
Gratitude Inc • 5 – 7 Year(s)
Microsoft 365
SCCM
Microsoft Intune
Confidential
Manila, Philippines
Operations Supervisor very Urgent
Gratitude Inc • 1 – 2 Year(s)
Supervisor Skills
Contact Centre
Confidential
Manila, Philippines
Customer Service Representative - Healthcare Account
Gratitude Inc • 1 – 20 Year(s)
Call Center
BPO Voice Process
International Call Centre
₱ 20 – 23K p.m
Manila, Philippines
CSR:BFSI /Trust and safety Account (SQL) TP Vertis N
Gratitude Inc • 1 – 8 Year(s)
SQL
SQL Server
SQL Design
₱ 20 – 60K p.m
Manila, Philippines
About Company
Gratitude Inc is a global company with presence across APAC, Africa, and USA. We are known for our people, innovation and customer focused approach.
Location
NA, kenya
Network
6+ Followers
Activity
500+ Posts
Interview Tips
Curated for this role
Giving the VNA round?
What are the most important skills you acquired as a Soft Skills/VNA trainer?
How would you handle an irate customer?
Mobile App
Get the Best Jobs
Right on your fingertips with instant alerts