Banking Support Specialist - Finance Account | Onsite | 1 Yr BPO Exp
Job Description
Key Skills
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Job Title: Banking Support Specialist - Finance Account | Onsite | 1 Yr BPO Exp
Company: Confidential
Work Location: Philippines - Onsite
Salary: Competitive Package for Banking Account
Industry: BPO / Banking & Finance
About the Role:
We are hiring a Customer Service Representative for our Banking and Finance account in the Philippines! If you have at least 1 year of BPO experience and want to build your career in the Finance industry, this is for you.
Job Details:
Role: Customer Service Representative - Banking and Finance
Location: Philippines - Onsite
Work Setup: Shifting / Onsite
What is in it for you:
Competitive salary package - Industry-leading pay for Banking accounts
Career growth and development opportunities - Advance your career in Finance BPO
Collaborative and supportive work environment - Great team culture and training
Your Role:
Handle inbound customer inquiries about bank accounts, transactions, and financial services
Provide step-by-step assistance and resolve issues with professionalism and empathy
Maintain confidentiality and handle sensitive information with care
Properly document all interactions and comply with policies and procedures
Collaborate with support teams to ensure customer satisfaction
Who we are looking for:
Education: SHS graduate or completed 2 years in college / university
Experience: Minimum 1 year BPO experience is required
Communication: Good to excellent English communication skills - Written and verbal
Work Setup: Willing to work onsite
Account: Amenable to Banking and Finance account
Role
Account Manager
Timings
Rotational Shifts (Permanent)
Industry
BPO
Work Mode
Work from office
Process
Voice
Functional Area
ITES / BPO / Customer Service
Note: Myglit doesn't charge any money from candidates. If you have been asked to pay money to get this job then report to us immediately at support@myglit.com.
Interview Tips
- Giving the VNA round?
- What are the most important skills you acquired as a Soft Skills/VNA trainer?
- How would you handle an irate customer?
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