Bilingual Customer Service Representative - Spanish Account - Taguig
Job Description
Key Skills
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Job Title: Bilingual Customer Service Representative - Spanish Account - Taguig Onsite
Company: Cognizant
Work Location: Giga Tower, Taguig - Onsite
Salary: Competitive
Work Setup: Onsite
Work Shift: Night Shift
Industry: BPO / Customer Service
Openings: Multiple Vacancies
Overview:
Cognizant is hiring Spanish Speaking Customer Service Representatives for our Giga Tower Taguig onsite team. Open to non-native Spanish speakers with BPO-TSR experience. Great opportunity to use your Spanish and English skills and grow with a top global company.
Job Details:
Company: Cognizant
Role: Spanish Speaking CSR - TSR Experience Accepted
Location: Giga Tower / Taguig - Onsite
Work Setup: Onsite
Work Shift: Night Shift
Account: Customer Service - Spanish Bilingual
Benefits:
Join Cognizant, a top global company and Fortune 500 leader
Onsite work setup in Giga Tower, Taguig - Premium site location
Use and enhance your Spanish and English language skills
Career growth, learning, and competitive benefits
Opportunity for non-native Spanish speakers to qualify
Responsibilities:
Handle customer inquiries and concerns in Spanish and English
Provide excellent customer service and support to Spanish-speaking customers
Resolve customer concerns efficiently and accurately
Meet quality, productivity, and performance targets
Qualifications:
Minimum 2 years in college with no back subjects
Minimum 6 months BPO - TSR experience
Open to non-native Spanish speakers
Good English and Spanish communication skills - Bilingual proficiency
Willing to work onsite in Giga / Taguig on night shift
Role
Account Manager
Timings
Rotational Shifts (Permanent)
Industry
BPO
Work Mode
Work from office
Process
Voice
Functional Area
ITES / BPO / Customer Service
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Interview Tips
- Giving the VNA round?
- What are the most important skills you acquired as a Soft Skills/VNA trainer?
- How would you handle an irate customer?
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