Bilingual Spanish Customer Service Executive
Job Description
Job Title: Bilingual Spanish Customer Service Executive
Work setup: Onsite in Jollibee Tower, Ortigas, Pasig City or Exxa Tower, Bridgetowne, Quezon City
Work shift: Night shift/ Shifting
Compensation Package: Php 40,000 to Php 55,000. Salary increases should not exceed 30% of the candidate's previous total compensation package.
Start Date: ASAP
Qualifications:
• Must be at least a high school graduate.
• Conversational Spanish skills required; no advanced certification is necessary.
• Experience as a Bilingual Spanish CSR is preferred but not required.
• Must have at least one (1) year of BPO customer service experience.
• Must be willing to work onsite in Bridgetowne, Quezon City or Ortigas, Pasig City.
Interview process: (Virtual and onsite)
1st round-HR round
2nd round-Vna round
3rd round- Ops round
PRE-SCREENING:
1. Highest educational attainment:
2. Level of Spanish language proficiency:
3. Years of Bilingual Spanish CSR experience:
4. Years of BPO CSR experience:
5. Last drawn salary:
6. Expected salary
7. Are you willing to work onsite in Ortigas, Pasig City or Exxa Tower, Bridgetowne, Quezon City with a shifting or night shift schedule?
8. Notice Period:
Key Skills
1 SkillsRole Specifications
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Gratitude Inc is a global company with presence across APAC, Africa, and USA. We are known for our people, innovation and customer focused approach.
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