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Bilingual Spanish Customer Service Executive

Gratitude Inc
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3 weeks ago

Bilingual Spanish Customer Service Executive

1-2 Year(s)
₱ 40 - ₱ 55K p.m
Quezon Calabarzon
Quezon Calabarzon

Job Description

Key Skills

spanish Speaking Spanish Bilingual

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Job Title: Bilingual Spanish Customer Service Executive
Number of headcounts: 19
Work setup: Onsite in Jollibee Tower, Ortigas, Pasig City or Exxa Tower, Bridgetowne, Quezon City
Work shift: Night shift/ Shifting
Compensation Package: Php 40,000 to Php 55,000. Salary increases should not exceed 30% of the candidate’s previous total compensation package.
HC: 19 FTEs for the month of August
Start Date: ASAP

Qualifications:

• Must be at least a high school graduate.
• Conversational Spanish skills required; no advanced certification is necessary.
• Experience as a Bilingual Spanish CSR is preferred but not required.
• Must have at least one (1) year of BPO customer service experience.
• Must be willing to work onsite in Bridgetowne, Quezon City or Ortigas, Pasig City.

Interview process: (Virtual and onsite)

1st round-HR round
2nd round-Vna round
3rd round- Ops round



Role

Account Manager

Timings

Flexible (Contract To Hire)

Industry

BPO

Work Mode

Work from office

Process

Voice

Functional Area

ITES / BPO / Customer Service

Note: Myglit doesn't charge any money from candidates. If you have been asked to pay money to get this job then report to us immediately at support@myglit.com.

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Interview Tips

  • Giving the VNA round?
  • What are the most important skills you acquired as a Soft Skills/VNA trainer?
  • How would you handle an irate customer?

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