Bilingual Tech Support - Dutch & French Speaker - Taguig Onsite

Gratitude Inc

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2 days ago

Bilingual Tech Support - Dutch & French Speaker - Taguig Onsite

0-12 Year(s)

₱ 100 - ₱ 130K p.m

Job Description

Key Skills

BPO Voice Process French Language BPO Call center good communication skills Fluent Dutch speaker

2 candidate(s) have already applied for this Job. Apply now

JOB TITLE: Bilingual Tech Support - Dutch & French Speaker - McKinley Taguig Onsite - Visa Sponsorship

Location: McKinley Hill, Taguig - Onsite

Work Setup: 100% Onsite - Shifting Schedule

ABOUT THE ROLE:

We are hiring a Bilingual Service Desk Analyst fluent in Dutch and French to join our team in McKinley Hill, Taguig. You will provide technical support and excellent service to our international clients.

WHAT'S IN IT FOR YOU:

Competitive salary and benefits package

Visa sponsorship support available

Clear career growth and continuous learning opportunities

Collaborative and supportive work environment

YOUR ROLE:

Provide Level 1 and Level 2 technical support to end-users

Handle incidents, service requests, and troubleshooting via phone, email, and chat

Log tickets accurately and resolve or escalate issues as needed

Ensure high customer satisfaction and meet SLA targets

Collaborate with IT teams to resolve complex technical issues

WHO WE'RE LOOKING FOR:

Fluent in Dutch and French - Speak, Read, and Write - Required

At least 2 years of experience in Technical Support / Service Desk / IT Help Desk

Strong background in technical troubleshooting

Excellent communication and customer service skills

Willing to work 100% onsite in McKinley Hill, Taguig - shifting schedule

Stable work history - not a frequent job hopper

Must NOT be a present or former employee of CGI

PRV/TRV holders preferred, but client can process working visa

Role

Account Manager

Timings

Rotational Shifts (Permanent)

Industry

BPO

Work Mode

Work from office

Process

Voice

Functional Area

ITES / BPO / Customer Service

Note: Myglit doesn't charge any money from candidates. If you have been asked to pay money to get this job then report to us immediately at support@myglit.com.

Norman Bogonko

Recruiter - Gratitude Inc

NA, kenya

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