BPO Jobs Hiring | USRN Program Manager (Hartford Account)_TWHF | Non-Voice
Job Description
Key Skills
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Job title: USRN Program Manager
Account: Hartford Account
Work set-up: Temporary WFH
Work schedule: Shifting
Salary budget: PHP 75,000 to 85,000 package
Location: All locations in the Philippines (BGC Taguig, Cebu, Davao and Clark, Pampanga)
Start date: ASAP
Headcount: 1
Qualifications:
• At least 1 year of recent & pertinent clinical/hospital or similar experience.
• At least 2 years of Utilization Management experience.
• At least 2 years of recent & pertinent supervisory or managerial experience.
• Clinical Subject Matter Expertise with the use of technical and professional knowledge and skills to accomplish results related to the process handled.
Certificate/Credentials:
• USRN (Any state)
Recruitment Process:
• Validation
• Talkpush profile creation
• HR Interview
• Hiring Manager Interview
• Onboarding
Screening notes:
• Current location and preferred site to work
• Do you have an active USRN license? Provide the validity date
• How many years of Utilization Management experience do you have?
• How many years of supervisory or managerial experience do you have?
• How much is your last drawn salary?
• What are your salary expectations?
• Can you start immediately once hired?
Role
Manager -Customer Service
Timings
Rotational Shifts (Permanent)
Industry
BPO
Work Mode
Temporary WFH
Process
Non-Voice
Functional Area
ITES / BPO / Customer Service
Note: Myglit doesn't charge any money from candidates. If you have been asked to pay money to get this job then report to us immediately at support@myglit.com.
Interview Tips
- Giving the VNA round?
- What are the most important skills you acquired as a Soft Skills/VNA trainer?
- How would you handle an irate customer?
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