BPO Trainer - H&R Block Seasonal - Sucat WFO - Up to 37.5K Package

Gratitude Inc

44 Views

15 hours ago

3-16 Year(s)

₱ 30 - ₱ 35K p.m

Job Description

Key Skills

Training experience Trainer/Training Experience (BPO) BPO Experience .Instructional Design Adult learning principles and techniques Proficiency in English; Good communication skills both written and spoken adult learning principles, curriculum design, or training methodologies.

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*BPO Trainer - H&R Block Seasonal - Sucat WFO - Up to 37.5K Package - Multiple Slots*

Company: BPO Industry - Seasonal Account
Location: Sucat, Paranaque - Onsite (WFO)
Account: H&R Block
Setup: Onsite - Shifting / Graveyard Shift
Employment Type: Contractual until April 30, 2027
Salary: PHP 25,500 - 35,000 Basic Salary + Up to PHP 2,500 Monthly Performance Bonus
Openings: Multiple slots

About the Role:
We are hiring BPO Trainers for H&R Block Seasonal Account in Sucat Paranaque! Earn up to 35K basic + 2.5K bonus on a contract until April 2027. Must have at least 6 months Trainer experience in BPO!

What You'll Do:
- Facilitate and deliver engaging training sessions using presentations, manuals, and evaluations
- Manage and align training schedules with business needs
- Drive training projects and short-term team initiatives
- Continuously enhance training processes and delivery methods
- Mentor and support junior team members
- Lead and motivate a team of individual contributors

Requirements:
- At least 6 months to 1 year of Trainer experience in a BPO setting
- Minimum 2 years overall BPO experience
- Knowledge of adult learning principles, curriculum design, and training methodologies
- Excellent English communication - written and verbal
- Strong presentation, facilitation, and people skills
- Able to adjust training style to suit different learners
- Background in Instructional Design or L&D is an advantage
- Familiar with LMS and other training tools
- Willing to work onsite in Sucat, shifting / graveyard shift
- Note: Ex-Teleperformance employees are not eligible

Hiring Process:
1. Eligibility Check
2. Initial Screening with Corporate TA
3. Preparation of Demo Materials (To be sent via email)
4. Final Interview + Demo with Hiring Manager (Virtual, Graveyard)

Benefits & Perks:
- Competitive salary up to PHP 35K basic + up to 2.5K bonus
- Handle a well-known account - H&R Block
- Build your career in Training and Development

Role

Account Manager

Timings

Rotational Shifts (Permanent)

Industry

BPO

Work Mode

Work from office

Process

Voice

Functional Area

ITES / BPO / Customer Service

Note: Myglit doesn't charge any money from candidates. If you have been asked to pay money to get this job then report to us immediately at support@myglit.com.

Norman Bogonko

Recruiter - Gratitude Inc

NA, kenya

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