BPO Voice Support Specialist (Dayshift | Alabang)
Gratitude IncBPO Voice Support Specialist (Dayshift | Alabang)
Job Description
Key Skills
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LOCATION: Onsite – Plaza E Building, Northgate Cyberzone, Filinvest Alabang
WORK SETUP: Dayshift Schedule
Role Overview:
Join a dynamic BPO team as a Voice Support Specialist! You will handle inbound customer calls, resolve inquiries, and provide exceptional service to ensure customer satisfaction.
Key Responsibilities:
Handle voice calls professionally and efficiently.
Resolve customer concerns and escalate complex issues.
Document interactions accurately in the system.
Meet performance metrics and quality standards.
Qualifications:
Senior High School (SHS) Graduate – required.
Min. 1 year BPO Voice Experience – required.
Excellent English communication skills.
Willing to work onsite at Plaza E Building, Northgate Cyberzone, Alabang.
Amenable to a dayshift schedule.
Why Join?
Competitive salary package up to Php 22,000.
Dayshift schedule – work-life balance.
Prime location in Filinvest Alabang.
Career growth opportunities in a supportive environment.
Role
Customer Care Officer
Timings
Day Shift (Permanent)
Industry
BPO
Work Mode
Work from office
Process
Voice
Functional Area
ITES / BPO / Customer Service
Note: Myglit doesn't charge any money from candidates. If you have been asked to pay money to get this job then report to us immediately at support@myglit.com.
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Interview Tips
- Giving the VNA round?
- What are the most important skills you acquired as a Soft Skills/VNA trainer?
- How would you handle an irate customer?
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