Job title : Business Intelligence Manager – WFM

Work Location: McKinley 6, McKinley Hill, Fort Bonifacio, Taguig City, Philippines
Work Setup: Hybrid

Job Description :

We are looking for an experienced Business Intelligence Manager – WFM to lead business intelligence initiatives supporting workforce management operations. This role requires strong expertise in BI, technical tools, programming languages, and AI-driven solutions. The successful candidate will lead specialists, drive the development of new solutions, oversee complex projects and processes, and provide technical guidance to improve business performance and operational efficiency.

Key Responsibilities :

• Lead business intelligence initiatives and develop solutions for workforce management programs, projects, and processes.

• Apply BI expertise, programming knowledge, and relevant technology tools to support data-driven decision-making.

• Explore and implement AI-driven initiatives using tools such as OpenAI Codex, Claude, or comparable platforms.

• Establish and implement policies, processes, and standards aligned with business priorities.

• Lead, coach, mentor, and develop BI specialists, including managing team performance and employee development.

Required Skills :

• Business Intelligence and Workforce Management (WFM)

• Professional experience using AI tools or AI-driven initiatives

• Knowledge of programming languages and technology stacks

• BI team leadership and people management

• Analytical thinking, solution development, and process improvement

Qualifications : 

• Strong understanding of BI practices and related technical disciplines.
• Knowledge of programming languages and technology stacks.
• Professional experience with OpenAI Codex, Claude Code, Claude Cowork, or other relevant AI tools or initiatives.

• Ability to lead complex projects, develop solutions, and establish operational processes.

• Experience coaching, mentoring, and managing team members.