Business Intelligence Manager – WFM

Role Overview

Experienced Specialist in one specialized discipline as well as having a thorough understanding of related disciplines. Will most often be a driving force behind the development of new solutions for programs, complex projects, processes or activities. Serves as final decision/opinion maker in the area, coaches, mentors and trains others on the area of expertise.


Ensures the implementation of short to medium term activities within the business area OR support sub-function in the context of the strategy for the department. Ensures appropriate policies, processes & standards are developed and implemented to support short to medium term tactical direction. Leads a team of Specialists, sometimes with several hierarchical levels, with full employee lifecycle responsibility.


Key Responsibilities

Drive the development of new solutions for programs, complex projects, processes, and activities


Serve as the final decision-maker in the Business Intelligence area


Coach, mentor, and train team members on areas of expertise


Ensure implementation of short to medium-term activities aligned with department strategy


Develop and implement policies, processes, and standards to support tactical direction


Lead a team of Specialists with full employee lifecycle responsibility


Qualifications

Non-Negotiable Requirements:


With knowledge in using OpenAI Codex or Claude Co-work/Code, or any AI initiative – required


With knowledge in tech stack and programming languages – required


At least 1–2 years of experience in a managerial role (Business Intelligence) – required

Preferred Qualifications:


Experience in Workforce Management (WFM) and Business Intelligence


Strong analytical and problem-solving skills


Excellent leadership and team management capabilities


Why Join?

Competitive salary: ₱80,000 – ₱110,000 package


Hybrid work setup – work-life balance


Prime McKinley Hill location


Career growth in Business Intelligence and WFM


Lead and mentor a team of specialists