BUSINESS INTELLIGENCE MANAGER – WFM
Job Description
NOW HIRING: BUSINESS INTELLIGENCE MANAGER – WFM
Account: TikTok | 1 Urgent Opening
Are you an experienced Business Intelligence professional with strong technical expertise, AI exposure, and proven people-management capabilities?
We're looking for a results-driven Business Intelligence Manager – WFM who can lead BI specialists, drive innovative solutions, leverage AI technologies, and translate complex business requirements into actionable insights.
If you have a strong background in Business Intelligence management and understand the intersection of technology, data, and workforce management, this opportunity is for you!
JOB DETAILS
- Position: Business Intelligence Manager – WFM
- Account: TikTok
- Work Arrangement: Hybrid
- Work Schedule: Shifting
NON-NEGOTIABLE REQUIREMENTS
We are prioritizing candidates who meet ALL the following requirements:
1. Business Intelligence Management Experience
- At least 1–2 years of experience in a managerial role within Business Intelligence.
- Proven ability to lead, supervise, coach, and develop BI teams.
- Experience managing team performance, delivering BI solutions, and overseeing complex projects or processes.
2. AI Tools & Technology Exposure
- Working knowledge or professional experience using AI-powered tools and initiatives.
- Familiarity with any of the following:
- OpenAI Codex
- Claude Code / Claude Cowork
- Other AI-driven tools or initiatives relevant to Business Intelligence and data operations.
3. Technical & Programming Knowledge
- Strong understanding of relevant technology stacks and programming languages.
- Ability to understand technical requirements and contribute to the development of BI solutions.
KEY RESPONSIBILITIES
- Lead and manage Business Intelligence specialists, providing technical guidance, coaching, and mentorship.
- Drive the development and implementation of innovative BI solutions for complex business projects and processes.
- Oversee short- to medium-term strategic and operational initiatives within the business area.
- Establish and implement appropriate policies, processes, and standards to support business objectives.
- Leverage AI tools and emerging technologies to improve business intelligence processes and operational efficiency.
- Provide technical direction and serve as a subject matter expert in Business Intelligence.
- Manage team performance and employee development throughout the employee lifecycle.
- Collaborate with relevant stakeholders to ensure effective delivery of BI initiatives.
⭐ IDEAL CANDIDATE PROFILE
Our priority is to find candidates with:
- Actual Business Intelligence managerial experience, not just senior analyst or individual contributor experience.
- Professional exposure to AI tools, particularly Codex, Claude, or similar AI initiatives.
- Strong technical understanding of programming languages and relevant tech stacks.
- Demonstrated people-management experience.
- Experience developing and implementing BI solutions, leading complex projects, and improving business processes.
Interested and qualified candidates are encouraged to submit their updated CVs with completed pre-screening details.
Key Skills
5 SkillsRole Specifications
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