Call Center Agent - Healthcare & Medical Billing - Alldigitech Taguig

JOB TITLE: Call Center Agent - Healthcare & Medical Billing - Alldigitech Taguig - Up to 33K

Location: Taguig City - Onsite

Salary: PHP 20,000 - PHP 33,000

ABOUT THE ROLE:

Great opportunities at Alldigitech Taguig for Healthcare Accounts! We have 2 openings with salary up to PHP 33,000 depending on experience. Onsite setup in Taguig City.

WHAT'S IN IT FOR YOU:

Competitive salary package of PHP 20,000 - PHP 33,000

HMO coverage, paid leaves, and government benefits

Paid training and career growth opportunities

Stable account with development programs

ACCOUNT 1: HEALTHCARE VOICE ACCOUNT

YOUR ROLE:

Handle healthcare customer inquiries via voice channel

Provide support and resolve issues efficiently

Ensure excellent customer experience

WHO WE'RE LOOKING FOR:

At least Senior High School Graduate / High School Graduate (Old Curriculum)

With at least 6 months International Voice BPO Experience

Good English communication skills

Willing to work onsite in Taguig City and on a shifting schedule

ACCOUNT 2: MEDICAL BILLING SPECIALIST (RCM)

YOUR ROLE:

Handle medical billing and RCM processes

Explain billing concepts to customers clearly and accurately

Manage sensitive healthcare information with confidentiality

Resolve billing inquiries and issues professionally

WHO WE'RE LOOKING FOR:

With 1-2 years experience in Medical Billing / Healthcare RCM / Customer Support

Strong problem-solving and analytical skills

Excellent verbal and written communication skills

Can handle confidential information professionally

Willing to work onsite in Taguig City