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GRATITUDE INC
APAC · AFRICA · U.S.A

Call Center Agent - Telco Account - ResultsCX Cebu City - Up to 25K

241 Views 1 week ago
Experience 1–18 Year(s)
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Salary ₱ 20 – 25K p.m
Location NA
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Job Description

JOB TITLE: Call Center Agent - Telco Account - ResultsCX Cebu City - Up to 25K

Location: Cebu City - Onsite

Salary: Up to PHP 25,000 Package


ABOUT THE ROLE:

Join ResultsCX Cebu for our Telecommunications Account! We are hiring Customer Service Representatives with salary up to PHP 25,000 package depending on your BPO experience. Virtual interview process available.


WHAT'S IN IT FOR YOU:

PHP 20,000 package for 6 to 23 months BPO experience

PHP 25,000 package for 24 months and up BPO experience

HMO and other benefits

Paid training from day one

Career growth opportunities


YOUR ROLE:

Handle telecommunications customer inquiries via voice channel

Provide troubleshooting and account support

Resolve customer issues efficiently and professionally

Maintain high customer satisfaction scores

Achieve KPIs and quality targets


WHO WE'RE LOOKING FOR:

At least High School Graduate (Old Curriculum) or Senior High School Graduate

Minimum 6 months BPO voice experience required

Strong communication skills in English

Willing to work onsite in Cebu City

Can work on a shifting schedule and start ASAP

Key Skills

6 Skills
Call Center Inbound BPO BPO Voice Process BPO Skills BPO Call center Call centre voice

Role Specifications

Role
Account Manager
Timings
Rotational Shifts (Permanent)
Industry
BPO
Work Mode
Work from office
Process
Voice
Functional Area
ITES / BPO / Customer Service

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About Company

Gratitude Inc
Employer

Gratitude Inc is a global company with presence across APAC, Africa, and USA. We are known for our people, innovation and customer focused approach.

Norman Bogonko
Recruiter - Gratitude Inc
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