Call Centre Agent - Banking Account
Gratitude IncCall Centre Agent - Banking Account
Job Description
Key Skills
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Job Description: Customer Centre Agent– Banking
Industry: Banking / Financial Services
Qualifications: HS/SHS; 1 year BFSI
Salary: ₱30K
Onsite Job Offer
Key Responsibilities:
Handle customer calls, emails, or chats professionally and efficiently.
Respond to inquiries about accounts, loans, cards, transfers, and other banking services.
Assist customers with account updates, balance inquiries, and transaction details.
Resolve complaints and escalate complex issues when necessary.
Maintain confidentiality and protect customer financial information.
Meet daily performance targets (KPIs) such as call handling time and customer satisfaction scores.
Accurately document customer interactions in the system.
Promote relevant banking products and services when appropriate.
Requirements & Qualifications:
HS/SHS in any related field with 1 year experience in BFSI.
Strong communication and interpersonal skills.
Good computer skills and familiarity with CRM systems.
Ability to multitask and work under pressure.
Attention to detail and strong problem-solving skills.
Willingness to work shifts (including weekends if required).
If interested kindly send the details below attached with your resume to my email address and will get you hired ASAP
Provide this details in below format
First Name -
Middle Name -
Last Name -
Email address -
Phone number -
Date of birth -
Gender -
Address -
Educational attainment -
Bpo experience -
Role
Customer Service Executive
Timings
Day Shift (Permanent)
Industry
Banking / Financial Services / Broking
Work Mode
Work from office
Process
Voice
Functional Area
ITES / BPO / Customer Service
Note: Myglit doesn't charge any money from candidates. If you have been asked to pay money to get this job then report to us immediately at support@myglit.com.
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